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Reviews — 8
I ordered with these tonight they took 2 hrs and they then rang me and said the driver was lost, but he would be on his way. 20minutes later they cancelled my order. Then stayed too far to deliver. Even though its an 8min drive, Absolutely shocking service!! Never again
Save Yourself the stress and bother!!
DO NOT ORDER FROM
HERE
They’ll take your money and you’ll never get your food.
Seriously- don’t bother. They are scammers.
I placed an order on Uber eats from Middlebrook
Firstly, you think it’s cheap but they charge you for everything! Even 50p for salt 🧂.
I waited for the order and when the arrival time passed I called.
The lady was rude and standoffish and just said yea he’s on his way. She said he’d call me. Another twenty mins passes, no order, no call. I called back- no answer. Called again and again. No answer. Called again - now she’s blocked my number or turned off the phone.
I’d given up when the driver calls me (this is no an hour after I first called the shop). He’s apparently ten mins away and had some problems as he got pulled over by the police.
He said he was fifteen mins away and the food was apparently still hot and slushie not melted!
I waited another half and hour. Tried to call him, text him - no reply. Called again and again and tried the shop again - no response.
Three hours after I placed the order it arrived. Was completely cold and inedible and to be honest even if had have been hot it still would have been pretty awful food. All in all I spent over two hours chasing the order up and tried to call at least 30 times! Not to mention the texts!
DO NOT ORDER FROM
HERE
They’ll take your money and you’ll never get your food.
Seriously- don’t bother. They are scammers.
I placed an order on Uber eats from Middlebrook
Firstly, you think it’s cheap but they charge you for everything! Even 50p for salt 🧂.
I waited for the order and when the arrival time passed I called.
The lady was rude and standoffish and just said yea he’s on his way. She said he’d call me. Another twenty mins passes, no order, no call. I called back- no answer. Called again and again. No answer. Called again - now she’s blocked my number or turned off the phone.
I’d given up when the driver calls me (this is no an hour after I first called the shop). He’s apparently ten mins away and had some problems as he got pulled over by the police.
He said he was fifteen mins away and the food was apparently still hot and slushie not melted!
I waited another half and hour. Tried to call him, text him - no reply. Called again and again and tried the shop again - no response.
Three hours after I placed the order it arrived. Was completely cold and inedible and to be honest even if had have been hot it still would have been pretty awful food. All in all I spent over two hours chasing the order up and tried to call at least 30 times! Not to mention the texts!
Absolutely disgusting customer service. Spoke to them twice that order was late. Staff was rude and put the phone down on me. Then think they blocked my number. Order was over £50 that we never revived. Absolutely ridiculous service. I’m surprised they still have a business. Complete joke! Stay clear from this place.
Food arrived 45 mins late, order placed at 10pm!!! Rang up at 11.30 to see where order was and staff who answered phone very rude and told me it was out on delievery. Food arrived 20 mins later. Have order these items before so know what they should look like. Vegan lotus bar, gluten free brownies, I recieved 2 cake slices so no way they are correct. Tried to ring them to get it sorted but not answering the phone
Ordered, food meant to be of come between 8.10pm - 8.30pm
Called the restraunt and was addressed with a rude lady on the phone. Told it would be about 20mins. 50 minutes later called back and she apparently passed my number to the driver. Its now 10.23pm and I still haven't recieved my food. Or had a call from the driver.
I have tried to call back but they are now closed.
Avoid ordering at all costs. They are difficult to speak to and they clearly don't deliver your food.
Called the restraunt and was addressed with a rude lady on the phone. Told it would be about 20mins. 50 minutes later called back and she apparently passed my number to the driver. Its now 10.23pm and I still haven't recieved my food. Or had a call from the driver.
I have tried to call back but they are now closed.
Avoid ordering at all costs. They are difficult to speak to and they clearly don't deliver your food.
A 10 mile journey took 3 hours and this was the state of the cake. I several times but went to answer phone, eventually got through to be told at 2 hours that it was on its way, it turned up an hour later.
AVOID! Delivery said 6pm latest, arrived 8.05pm and hotdog was stone cold and ice cream had fully melted. They said on Just Eat it had been delivered at 6.20pm which was a total lie. Price is crazy for the poor service and terrible food. I would have liked to have put 0 stars. Will never order from there again. Trying to get my money back from Just Eat as had to bin the lot but they are being difficult as it arrived - cannot believe that, how is food delivered 2 hours late going to be edible?
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