The Medical City Clinic Eastwood

Do not come to this horrible clinic in Eastwood. Worst customer service. I was third in the queue but it took me 6 hours to see the doctor. A dozen patients were able to cut in line ahead of me due to the negligence of their staff. The doctors and nurses are rude.

Waiting time is really bad, arrived 1:30pm, I’m still hear and it’s almost 4:30 already :(

One of the worst clinics I’ve been to. Absolutely rotten service and a doctor is rarely available. If you go there with a fever they simply turn you away making some excuses.

Went to request a medical certificate. Guard told me to get a number and wait to be called. Was called about an hour later. Only for them to tell me they dont have any available doctors today. They could’ve posted an advisory or at least inform their guard so time is not wasted. Will not return

Dec 19, 2022, when I visited the medical center clinic and was attended by Dr. Candice Joy Esmino. I know this is a bit of a late review and thought I'd write for the sake of the clinic's reputation and not to tolerate doctors' behavior. Today I was not feeling well and the first medical clinic I thought of was The Medical City Clinic but then I remembered my bad experience with the Doc. Esmino. She was accusing me of faking my illness even with all medical laboratories proving that I am sick. She even said that I was only using my health card to seek free treatment. Reason for me not to trust your clinic in taking care of patients and choosing the right Doctor to trust and the ability for compassion. I shouldn't write this but I believe every feedback is a gift to learn and improve. Now I will go to another clinic even though I feel more comfortable going to The Medical City Clinic because you have all my health records. I wish this experience will not be repeated with other patients and will not be tolerated as I was almost doing in delaying this review.

Terrible service. Doctors are good here but the employee especially at the reception have attitude probolem. They never pick up calls. How can patient ask inquiries regarding doctors schedule you guys dont pick up calls. I hope the medical city clinic will hire better employees who can do their job

I took my wife for medical consultation because she has been having diarrhea for five days already and had fever a couple of days. She has been getting weaker which prompted us to go to this supposedly urgent care clinic. She tested negative for COVID using antigen home kit. However, she was declined to be seen by the doctor. Aren’t doctors have Hipocratic oath to see patients who needs medical attention? Oh, we do have the money to pay.