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Reviews — 8
Been visiting this branch since 2022. I’ve had three visits/ check up since.Staff are friendly, it’s just that the waiting time is always long, unlike other branches. When you set up for a dr. appointment, it will always take 2 hrs for the line up to start moving. 💔
I thought some of Sydney Medical Clinic is bad. This Medical Centre is the worst! I was booked at 1:30pm and it’s already 3pm ( 1:30minutes ) I’m still waiting to be seen by some unknown Doctor. The Centre is probably booked for 10 patients but everyone’s no clue as to what time will they see the GP. I was seated at waiting area hoping that some Doctor will call my name.
But 1hr & 30 minutes! Common! The staff are friendly, but this Medical Centre need some GP desperately! I have to walked out after waiting for that long. Non of the staff at the reception will explain about the situation. If this is the type of Medical Centre you have to visit if your a foreigner. FORGET IT!
But 1hr & 30 minutes! Common! The staff are friendly, but this Medical Centre need some GP desperately! I have to walked out after waiting for that long. Non of the staff at the reception will explain about the situation. If this is the type of Medical Centre you have to visit if your a foreigner. FORGET IT!
Had to wait a long time to get seen, then they asked me to get some x-rays to decide how long the treatment would be, just to tell me the length they wanted me to pay for an additional consultation, a small follow up consultation to get the results should be free. I would not advise this clinic to patients paying cash.
I am here now. Long hours of waiting for my ultrasound scheduled betweeb 9-12pm. Its now 1137am. Still no progress and update.
Medical City Clinic is respectable and considered one of the best hospitals in the country. However, in my experience the staff ( receptionist, cashier, xray technician are all not approachable, not having smile and not thinking they are being paid because of patients.
Management need to educate and train these staff to be courteous and treat patient like a king and queen. Your business is very competitive and you need to show extra ordinary treatment to patient.
Train your staff to be customer oriented in taking care customer satisfaction .
Management need to educate and train these staff to be courteous and treat patient like a king and queen. Your business is very competitive and you need to show extra ordinary treatment to patient.
Train your staff to be customer oriented in taking care customer satisfaction .
They are good at wasting patient's time and effort. I waited there for more than 2 hours for nothing, I made an appointment to have transv but when i got my turn after I waited for so long the obgyn dr told me that I should just return some other day because there were lot's of pending patients like hello i'm also your patient. I went there waited for more than 2 hours to have transv but she decline tho I already paid for consultation to have that transv so basically that doctor earned from me for consultation doing nothing. I felt like they just ripped me off and it's their strategy so they can earn again when you return they don't care about your struggle as long as they will earn.
The worst!!!!
If you are sick you will get sicker with the stress you'll get here!
1)I had my ape there last July 2. I got there first (at 8am )the guard told me to sit down and wait for them to open. When they opened at 9am i was the last one who got the health declaration form, so i was the last to be processed.
2) Results are not available online i have to go back to pick it up after a week. (Not true after a week resukts were still incomplete)
3) I got back on tuesday July 5 to get blood extracted from me. Which went smoothly cause i was early and it was a weekday. But... After a few hours i got a text saying they didnt get the right amount of blood and i had to go back. And so another insertion happened on my other arm. No blood came out, needle was in too deep and she slightly pulled it out and asked if it hurt but no blood was coming out so she slightly inserted it again. After that she said she had to do it again on my other arm which hurts more and bruised for a week.
4) incomplete results. Time effort and resources wasted. I got tested july 2 and 5 today july 15 i dont have complete results with me yet. Yesterday when someone i authorized picked it up for me they ensured him everything is there (in the envelope)-it was not . Can't see my doctor cause I'm still waiting for results. (Until now)
5) difficult to book appointment. i called their call center to book an appointment for whole abdomen ultrasound- but did not get text confirmation.
6) actual clinic is not contactable i have no way to call them to check on my results
If you are reading this and planning to get tests done with them. Walk. Away.
If you are sick you will get sicker with the stress you'll get here!
1)I had my ape there last July 2. I got there first (at 8am )the guard told me to sit down and wait for them to open. When they opened at 9am i was the last one who got the health declaration form, so i was the last to be processed.
2) Results are not available online i have to go back to pick it up after a week. (Not true after a week resukts were still incomplete)
3) I got back on tuesday July 5 to get blood extracted from me. Which went smoothly cause i was early and it was a weekday. But... After a few hours i got a text saying they didnt get the right amount of blood and i had to go back. And so another insertion happened on my other arm. No blood came out, needle was in too deep and she slightly pulled it out and asked if it hurt but no blood was coming out so she slightly inserted it again. After that she said she had to do it again on my other arm which hurts more and bruised for a week.
4) incomplete results. Time effort and resources wasted. I got tested july 2 and 5 today july 15 i dont have complete results with me yet. Yesterday when someone i authorized picked it up for me they ensured him everything is there (in the envelope)-it was not . Can't see my doctor cause I'm still waiting for results. (Until now)
5) difficult to book appointment. i called their call center to book an appointment for whole abdomen ultrasound- but did not get text confirmation.
6) actual clinic is not contactable i have no way to call them to check on my results
If you are reading this and planning to get tests done with them. Walk. Away.