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Reviews — 8
The gym itself is not bad, the commercial management part is outrageous bordering on not legal by law I think. Beyond the fact that in 2023 they increased the price twice, in January and October but the fact that shows zero respect to customers is that they do it without warning in any way. Now having an automatic monthly SEPA payment I find this fact to be highly disrespectful and fraudulent. Last thing, after asking for explanations at receptions I was told that the management by corporate choice does not communicate increases to customers. Speechless.
Dissapointed in the way how its organized, on my first day yesterday i had no one to ask to show me how to use some of the equipment because they have gaps when no one is in gym area and the guy who was at reception didnt show interest to give me a better solution rather than to wait, secondly as i went to take a shower there was no hot water without any sign to know, luckily there was a cleaning lady who then told us they’re having troubles and we have to wait for about 20 min or so, all in all a frustrating first experience so hopefully other locations function better, the only thing i like there is spa area which is really nice
Worst metropolitan. Staff are awful. Gym is always packed. They always raise the price but the quality does not match the value. Very disappointing gym. Stay away.
I wanted to like this gym, the facilities are overall nicer than what you typically find in Barcelona. That said, it is SUPER over crowded, and at times all machines are full. In the open exercise space they will often have a full class as well as personal trainers with their clients. I had a personal trainer ask me to leave one area explaining it’s reserved for “personal training”- yet they crowd everywhere else too! I’m lucky that I’m able to train in the middle of the day because morning and evening is out of the question!
Soooo much overpriced: the club is old and dirty, towels worn out, no cosmetics and shower necessities in changing rooms, in spa zone the water is dirty and the broken tile is everywhere which is dangerous for health. They don’t have swimming pool to swim, only to lay for a while. They don’t have suspense period for the membership, they don’t speak good English and do not explain the package, but they require the bank account number to extend membership regularly.
Metropolitan is an amazing gym chain. The Balmes in particular has serious problems with their staff starting from management. Pay a close eye at other reviews. Everything low rated has the staff and treatment to clients has a deterrent.
Conversely most 5 star reviews don’t even bother to write, and most have been posted after their rating dipped 4!
The one upside: the gym is typically empty!
Conversely most 5 star reviews don’t even bother to write, and most have been posted after their rating dipped 4!
The one upside: the gym is typically empty!
Great gym with good quality facilities inc. spa, sauna & solarium… oh and loads of machines for working out obvs! 😉🏋🏼♂️💪🧖♂️😎
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