Local Guides World
Retail chain offering home goods, clothing, electronics & more, plus exclusive designer collections.
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Reviews — 8
This store is the WORST!!! On two separate occasions the lines were astronomical. Friday evening the line went back to the to cosmetic aisle. This evening the line wasn’t as long when I got in it however, the self check out was closed. There were a few registers open and the lines were growing. We were told anyone with 10 items or less could go to customer service to checkout so of course the line grew at customer service. The second consumer in line however had well over 10 items, I’d say closer to 20+ and the cashier continued to ring up the consumer. This made me and those directly behind me annoyed because of the 3-4 items we all had. Coming from being a former cashier, I would have made them go back and get in another line. Yes I know we’re post Covid and everything and everybody wants to go electronic/self service however, physical employees are still needed especially if your self checkout is CLOSED.
Not to happy with the last two experiences.
Not to happy with the last two experiences.
The WORST Target. It’s gone downhill so much in the past years. The store is a mess, always disorganized, nothing is ever stocked, stuff everywhere it doesn’t belong. 10am and 2 registers open with lines 15 people deep and the self check closed completely.
Pickup is a pain, they take 20+ minutes to bring your groceries out to your car even when it’s not busy. They are not properly staffed at all!
Pickup is a pain, they take 20+ minutes to bring your groceries out to your car even when it’s not busy. They are not properly staffed at all!
Angel, the customer representative at this Towson store was amazing! I stopped in for some Beyond Meat and she directed me to the location where I could find it. This plant based meat seems to fly off the shelfs and there was none to be found even though the target app said that it was in stock. I went back over to Angel and she was kind enough to go to the back and search for the meat for me. I really appreciated her taking the time to do that. She ensured that I had a good customer experience. Kudos to Angel for her excellent service!
Disgusting. Incredibly disorganized. Bare shelves. Dressing rooms closed at 6pm.
Did a drive up order and my spouse went to pick up; he waited over 25 minutes for someone to bring the order out. No one ever came. I went into the app to try and cancel the order since it would be easier at that point to just go in the store and grab the items off the shelf, and the app wouldn’t let me cancel the order. Tried calling in to the store (since I wasn’t there in person) to tell them to cancel the order, and was hung up on every time I tried to get to customer service. Also got hung up on at every other extension I tried. Not sure what’s going on there today but this was the worst shopping experience I’ve had at Target.
7 pm on a Thursday night. All self checkouts 10 items or less. There is 1 normal checkout open. A line like this is absolutely avoidable with staffing.
Did I mention 1/2 the self checkouts are down?
Update: 2 months later, same issue! If you're in a rush, DO NOT visit this store.
Did I mention 1/2 the self checkouts are down?
Update: 2 months later, same issue! If you're in a rush, DO NOT visit this store.
Worst target, like clean up. Shopping experience is trash. Store is trashed. I only saw one girl busting her hump everyone else just lazy.
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