Chevron Longview

I have been coming to this chevron for years. Never again, simply because the workers aren’t properly trained on the liquor and cannabis laws and are refusing to sell lighters to people under 21 stating it’s a law. No I won’t be back, just went down to the 24hr chevron and got what I needed. Unfortunately had to go out my way. I actually called back and talked to the manger because of how I was spoken to. Sad. I think they need new management and new people who are actually nice and know what they’re doing.

These people have no business working at this place both the manager and other male employee thinks it's appropriate to talk over you so your unable to talk or say what's going on. Went in on a Sunday for gas and drinks paid 64.87 go out to pump the gas it only pumps 15 cents, the girl working the counter comes out and says oh sorry your card was declined I think that's odd I just transfered money she says I can pump gas but to come in and pay so I do the fuel ended up being 73.01 for a tank of gas I go into pay a second time I proceed to show her my transaction online that I was charged for the gas and the drinks she says no it will be back at end of day. So Monday comes around still no money on my card I proceed to call the store again this time it was a guy never gave me a chance to talk or anything just kept saying nope nope nope to where I was unable to talk. I call my bank on Monday they proceed to tell me that Chevron charged me twice once for 64.87 and again for 73.01 my bank emails me stating the charges. I call Tuesday morning this time there's a manager there named Lenny I believe again I get told they didn't charge my card I try to explain he rudely kept cutting me off as to where I was unable to speak . So only option now is to contact corporate and the BBB hopefully something will get done that way. If you don't want money stolen avoid this place at all costs.

Went in to use the bathroom. Got gum so I was being decent and was a customer. Paid. The girl today said $1.25 for the gum. I gave her a five. She gave me back $3.50 which should have been 3.75. I addressed it. She gave me .15 back and no receipt given. I said “whatever” took my gum, grabbed a piece. Chewed it, hard as a rock. Look at the expiration… it expired in 2021. This place is garbage.

I use this repair service on a regular basis. Last year the alternator needed replaced. That was Sept. It's now August and pulley on the rebuild was going out. Warranty is 1 year and they honored it, no questions asked. No charge, invoice balance $0.00 includes labor. I didn't pay a dime. Wow! Saved me plenty! Thanks guys.

**Terrible customer service**
I called the other day to get a quote on the windshield wiper installation, employee who answered the phone was very quick, as well as rude. Didn’t want to answer general questions. They guy was being a smart A$% the whole time. Better off going to Jiffy Lube on 15th Ave!! They have great service Very affordable and just all around great guys.

This place such a huge ripoff. I went in there the other day to get help with finishing an install of an ac unit. The guy wanted me to pull the ac unit out and take the belt off and wanted me to pay for a $650 dollar ac kit when i paid $350 for the kit i already had.

I will not ever use or recommend
This place to get work done on a vehicle or even to get gas from. This is my own personal view and feelings as i went to quality care down on 15th across from jiffy lube and he helped me and only charged me $50 bucks.
Buyer beware on this cheveron store

After several years as their customer, they are my go-to when it comes to my car. From friendliness to exceptional prices, they provide incredible customer service. They have always been honest about my car and any repairs that need to be done. Or repairs that aren't needed, in my case sometimes. when I think there is something wrong. They have always patiently answered all my questions and concerns. If you want someone you can trust, these are your guys. Your car will be in excellent hands.