Horfield Health Centre

Experience has been ignored by my Dr, gaslit and lied about on my medical records and lied to me about a referral for scan.............. Knew he didn't like me when I first met him...... Didn't take it personally it happens.
When I challenge about being not listened to he became angry and went on the attack.
The lies about me and tdo me was daftedr said challenge.
After challenging Dr my blood tests confirmed acute pancreatitis confirming my symptoms was being caused by something called a pancreas.
Despite this the Dr lies and through lies denied me healthcare.
Ddi have now worsening symptoms and loss of weight 3 stoned and trying to put weight on. Yet still I lose weight.
,all because a narcissistic Dr was challenged. Dd
Let's hope he likes being challenged legally because this Dr who is a partner at this surgery
I see in reviews receptionist are rude, , I concur.

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I had a private telephone appointment with a cardiologist as my symptoms are getting worse and my gp doctor ignors them. I received a long list of tests they should be done ages ago as it looks urgent. So, I contacted Horfield Health Centre saying again my symptoms and I received only telephone appointment 2 weeks later. It is not the first time I had to search for a private health as I was ignored. Previosly a private doctors found a tumor when I Heard from my GP that I look to good to be ill.
Avoid this Practice!

Would be a very good surgery apart from some of the rude receptionists. It made me feel really supported to know my treatment was not personal after reading googles review of the health centres receptionist and her description by other reviewers (one in particular a plump blonde middle aged lady with bobbed hair). There are a couple of rude outdated women at this surgery who have upset a lot of people it appears by reading reviews .It also appears formal complaints are not taken seriously. I have read some reviews about rude GPs and have an appointment next week. Any thing I recognise as inappropriate I will be taking further than the practice manager. It also appears some quality improvements are needed in this department. The receptionist look burnt out they disguise this with being Patronising and Rude . I am not the village idiot I can recognise un professionalism. Horfield your centre is being let down by these individuals. Due to the description of one women receptionist in the complaint on google I believe we are talking about the same person. Going to this practise is stressful. It needs to change. Nil points. I see now why GP receptionist s are ridiculed on social media. Its not fair on the other conscientious receptionists GPs and treatment room staff who make people who feel unwell welcomed.

Horfield Health Centre truly stands out as an amazing health clinic. The friendly and welcoming atmosphere begins with the front desk workers, extends to the compassionate nurses, and reaches its peak with the dedicated doctors. A special thank you is owed to Dr. Cordell, whose exceptional care has been a cornerstone of my health journey for over two decades. His commitment to both my physical and mental well-being has made a profound impact, making Horfield Health Centre not just a clinic, but a place of genuine care and support. Grateful for 20 years of outstanding service!

The ladies that work at the front desk are absolutely rude and their attitude towards patients is disgusting! They are so uptight! How frustrated we feel as the public trying to get an appointment waiting over an hour on the phone just to be told ring back tomorrow or next week! Doctors, midwives and nurses are great apart from the reception staff who are appauling!

I have always had a pleasant experience with this GP practice. All the procedures and consultations I've had with nurses and doctors have been all throughout thoughtful and supportive. Every concern I had has been addressed and taken seriously.
My GP Dr. Graham is genuinely one of the nicest doctors I have ever had. She takes great care to explain everything and communicates to me as her equal in a respectful and warm manner.

Dr Warren was very good. Very quick clear diagnosis. Thank you. Was a bit nervous seeing another GP as I normally see Dr Edge who is absolutely fanastic but very pleased with Dr Warren Receptionist excellent very professional
Important to give feedback as everyone in health are under pressure I am thankful I am registered with the practice and have been for over 25 years