Local Guides World
High-street jewellery retailer specialising in diamonds & designer-brand watches.
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Reviews — 7
Grt service armani watch was repaired and within time frame. Friendly helpful staff
Great staff and so happy with the repair to my engagement ring and the cleaning and recoating of my wedding band.
Me and my husband went in here few weeks ago with a watch as we didn't knew how to change time on it and a can't remember his name but it was a young gut helped us with explaining how to change the time and date on that watch, he took his time and showed my husband multiple times how to operate the watch and even got my husband to do change the time by himself until he was happy that my husband knew how to operate this watch, this company needs more people like this who take their time and explain on detail and show how to do simple things like changing the time in this watch which we were struggling to do before we went to the shop. Thank you for the amazing experience.
I entered the store when there was 10 minutes left for closing
Despite short time staff helped me patiently. Excellent service.
Despite short time staff helped me patiently. Excellent service.
After such a horrendous experience in the Ernest Jones store in Warrington, Ernest Jones in Stockport was totally different . Laura was welcoming ,friendly and helpful provided an excellent service and nothing was too much trouble .
Absolutely outstanding service! I had a problem with my engagement ring not fitting and the manager arranged for a different size to be ordered to my home. He presented outstanding service ensuring if I have any more issues or it isn't right to go back in and he will help me to get it right. I can't express my gratitude enough for helping me. I recommend this store to everyone that wants excellent and friendly service that they can have confidence in.
The customer service here is amazing. They really go out of their way to please. Steve and Sam always put a smile on my face and really don't push for a sale but I have so much confidence in the team I even had a customised ring made here the last time and I couldn't be happier with the results. Truly the best jeweller for quite some distance.
