Penn Presbyterian Medical Center Emergency Room

HORRIBLE...I WOULD NEVER RETURN. AS I LEAVE THIS REVIEW, I'M CURRENTLY STILL IN THE ER AND HAVE BEEN HERE SINCE 2PM AND ITS NOW 12AM...THIS IS RIDICULOUS...TO AFRAID TO LEAVE BECAUSE OF THE CHEST PAINS AND INSURANCE REASONS, IF I WASNT I WOULD GO TO ANOTHER EMERGENCY ROOM....WILL NEVER RETURN....PLEASE BE AWARE.....DO NOT GO TO THIS ER.....ITS NOW 1AM...BEEN HERE FOR ALMOST 12HRS AN I LEFT WITHOUT BEING SEEN...PLEASE AVOID THIS HOSPITAL

Just echoing the experience of others. Wasted about 8 hours of waiting now. You'll have bettter luck finding something in a pharmacy than getting acceptable treatment here. Also, security thinks sanitization is simply spraying hand sanitizer on the walkway. Not to mention them being loud and unprofessional. What a display of incompetence.

Avoid this ER! I hesitated sharing my sensitive health information, but I feel the public should know. I was pregnant and bleeding profusely. I stopped bleeding while waiting and left after waiting over 5 hours with no update on how much longer the wait would last (I have a toddler and needed to go home). I have PTSD from this experience, as I also could not get ahold of my UPenn OBGYN during this time. I was billed over $5k (my deductible cost me ~$350). I contacted billing, and they won't correct my bill to reflect the lack of services I received. I would characterize my experience as a nightmare and the worst medical experience I've had in my life. The service and billing could/should be considered illegal, but patients do not have the power to sue such a wealthy hospital.

After approximately 6 hours waiting on a Sunday I realized how busy this hospital is. The security need some work. I heard the guards using inappropriate language and very loud and unprofessional. I was treated accordingly for my medical issue. What was needed and explaination of procedures were professional. Overall other than the wait the experience was ok.

Horrible place for treatment. They are very rude and unprofessional. You can get better care at home from family members than this place. This place is a joke.

DO NOT COME HERE. Extremely rude. Took hours to get anyone to even talk to us. Nurses literally laughing at me and acusing me of drinking. Disgusting. DO NOT COME HERE EVER!!!!!!!!!!

Don’t come here!!!! I sprained my ankle and when I went inside the first thing staff told me that the er was a 8 hour wait!!!! And they were pretty much right!!! I got there at 12 am and didn’t leave until 6:45 a.m!!! For a sprained ankle!!! I thought this was completely ridiculous and I will never in my conscious life return here!!!!