Local Guides World
1 Shircliff Way, Jacksonville, FL 32204, United States

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Reviews — 8

James Baker
at 2023 Jul 18
James Baker
at 2023 Jul 18
Worst billing ever, had a work comp issue. They billed me direct & ended up on my credit. Do not reccomend
Sarah Pyper
at 2022 Aug 04
Sarah Pyper
at 2022 Aug 04
If I could give less than 1 star I would. I received their bill for service 5/5/2022 and immediately called to request itemized bill with CPT codes (required by my Health Sharing Plan) It is now 8/4/2022 and despite my numerous calls, emails and more calls, I do not have the itemized bill that I need. Now they are sending me demand letters for non payment.
Krista
at 2021 Oct 22
Krista
at 2021 Oct 22
This Facility is SET on ruining your credit. I went here after a car accident and was fully covered by my insurance and they have sold my debt (which should have been 100% covered by insurance) to the RUDEST debt collection place. I have tried calling the debt collection place and ask for PROOF OF DEBT and they claim they have been sending me things in the mail pertaining to these bills and I HAVE NEVER RECIEVED ANYTHING. I am 20 years old and my credit has been ruined BY THIS FACILITY.
Theony Athanas
at 2021 Aug 07
Theony Athanas
at 2021 Aug 07
I walked into this clinic back in February 2021. Filled out my paperwork and waited in the lobby to be seen. I ended up walking out because they were so rude when handing in my paperwork that I decided to just go to the emergency room. Today I was sent a bill for $205.45 from a collection agency. I have never even received a bill!!! Let alone I never saw a doctor or a nurse at this facilities. This is fraud!!!! Avoid this place, they are scamming people. What am I being billed for? Walking in and walking out in the lobby or for simply filling out paperwork???
Ashley Hayman
at 2020 Sep 01
Ashley Hayman
at 2020 Sep 01
What they do here is illegal. I used Medicaid when I went to St. Vincent's ER back in March 2019. Medicaid paid my bill 100%. Got a secondary bill from a doctor I don't recall seeing. Sent it back with my insurance information on it. Didn't hear anything else from them. I checked my credit score in July, it was already in collections. My insurance company says they have no right to do that since they paid and agreed upon amount already and they also have no record of this bill whatsoever. So they are just trying to scam people out of more money for service their health insurance has already paid for. So grimey...
hockey helps
at 2020 Aug 10
hockey helps
at 2020 Aug 10
Yes this company is set to rip your credit score to shreds be very careful dealing with them. They are not helpful and will throw everything back to your insurance company. Which can do nothing if they aren’t supplying correct codes etc. They will not help with correct codes either. They deserve zero stars.
Sarah Copeland
at 2019 Sep 19
Sarah Copeland
at 2019 Sep 19
If I could leave zero stars, I would. These ER doctors never even submitted my visit to my insurance (even though the correct insurance information was provided to them) and chose, instead, to send the account directly to collections. Horrible company and St. Vincent's should be ashamed of themselves.

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