Penn Medicine University City

I went to see the doctor apart from paying for the consultation. I had to pay $28 parking for the car for 2 hours is too much money.

ZERO
Anesthesiologist “Supervising” THREE operating rooms authorized the near Death of my child. Maryam..
This After I WAS DETAILED at pre-op in the recent ASTHMATIC Hospitalization!” I told you this kid had uncontrollable asthma. I DONT CARE what the text book says. I told you.
What do you do, depress the respiratory system to near dangerous levels.
Day of, day after, NO ONE RETURNED REPEATED CALLS from number provided and circled by nurse Jeanne. Who by the way was rushing us out. Rushed to get dressed, rush to stand. Said it’s fine, it’ll be fine, your fine.

Comfortable and DEAD are Different!!

FOR A PATIENT TO BE REQUESTING THEIR PARENT AND YOUR TELLING Them Post frigin op they need to calm down!!! Speaks frigin volumes. Where is the empathy where is the compassion where’s the I give a gosh darn.

My family is full of academia, Medical practicing professional, academic individuals. My concern for my child’s Life was ignored.

Penn medicine as whole is a bunch of money grabbing quacks but specifically the rheumatology department in 3737 market building take pleasure in wasting your time, misdiagnosising and gaslighting patients to point of frustration. If you want unanswered questions this is the place for you, they love to waste your time.

Wonderful place! My daughter had outpatient surgery and from the time we walked In the door this place was amazing. the receptionist was very pleasant helpful and even said it was very nice to meet you. I had asked about my daughters recovery and happened to get the Manager. The manager told me to call if i need anything no matter what time. The manager then went back checked on my daughter and updated me and then made sure my daughter was comfortable before we left hospital since we had long drive home. The Staff very helpful too.
Her nurse. Jamie. had her sleep an extra 1/2 hr after she came out of surgury as she felt my daughter needed it. Jamie then made her comfortable and told me she would make sure she was comfortable for the ride home. We were the last patient to leave and we were not rushed in any way. The staff took their time to make sure my daughter was taken care of. This is how people want to be treated and this hospital does exactly that! WOW! LOVE THIS HOSPITAL THE STAFF IS WHAT MAKES IT !!😊😊
Also a special Thank You to Dr Clarice Garcia ❤

i had a sensitive procedure done at PEACE family planning. 2 days of pre op and then my first procedure under sedation.
I don’t remember anything from the procedure, but I do remember my entire care team being extremely professional before and after. My anesthesiologist was someone I will never forget, and i woke up in no pain and no concerns thanks to my team.

I do wish they would’ve let me know the specific medication they were planning to give me during my sedation beforehand, but a part of me is glad they didn’t. Being shown care and compassion in such a vulnerable state in a professional setting is not going to be perfect. But I cried tears of relief all day and I hope all of the people involved in my care eat some ice cream tonight knowing they saved my future

I arrived on the 12th floor in time for my appointment. No one was at the check-in desk to the right so I waited for about 10 minutes for an assistant but no one came. After waiting so long I looked around across the hall to find someone. I had to walk past doctor rooms to find another desk to check in for my procedure. The office gave no directions about that when scheduling and this check-in desk was not easy to locate and there were no suite numbers or other information or directions anywhere. I finally start to check in and the assistant at the front desk tells me they have to check with the doctor since I'm late even though I told her I was waiting across the hall. The assistant looks around for several minutes then comes back and tells me she cannot find the doctor and proceeds to tell me my appointment definitely needs to be rescheduled since they are booked. It is very frustrating to walk into a doctor's office for a scheduled appointment for a serious and already painful and stressful procedure (uterine/cervical biopsy) and rather than being helped at all, instead told that you came in for nothing but to wait on the personnel to tell you that they wasted your time with no accountability for their lack of assistance, care, promptness or even presence. Definitely the opposite of what I look for in a medical provider.

Also they told me less than an hour prior to the appointment that I needed a new referral from my PCP even though it was a follow-up from a previous referral. This office is so incredibly unprofessional, disorganized, and disrespectful to their patients' time, energy, and well-being.

What a day they gave me in the office today! I used to come here for physical therapy for my knee. I was exceptionally pleased years ago. TODAY...NOT SO MUCH. I waited a month to have an appt with Dr Jason WINK! Finally come in today at 10:45am for my 11am appt. Followed all protocols and as I am waiting in the waiting room..I notice literally EVERYONE going back before me. I didnt say anything until AN HOUR HIT because at this point I had to add more money to the parking meter. The lady at the front desk told me I WAS NEXT according to the time chart. There was a nice lady in the waiting room who mentioned she was waiting for Dr WINK as well but her appt was at 11:30am. So at this point I am considered next FOR SURE. 45 minutes later they call me and the nice lady who was waiting for the same Dr, to the back and put us in separate rooms. 10 mins into me waiting I hear someone calling my 1st and last name over and over in the lobby. I come out of the room and in the hallway to ask the lady why is she calling me back when I am ALREADY IN THE ROOM??? She looked confused 😕 and stuttered in disbelief. Before I walk into the room again I noticed the nice lady who was scheduled for 11:30am checking out!! Checking out??? HOW..when my appt was at 11am...at this point it is 2 hours later and noooo Dr. I asked the lady was he in with another patient and she told me YES..WOW.. This portion of the office is in total chaos and completely unorganized. It doesn't even take a genius to know who was scheduled 1st should be SEEN 1st. During all of this time I spent $6 on parking and 2 hours of just sitting there. People have lives!! I took OFF OF WORK FOR THIS APPT. Either STOP OVER SCHEDULING AND HIRE PEOPLE WHO KNOW WHAT THEY ARE DOING. NEVER EVER GOING THERE AGAIN! Taking my business elsewhere. I was only there for a consultation and GLAD that was all..I wouldn't let these folk do surgery on me in a million years...unbelievable!