Balsillie Family YMCA

Very clean facilities, friendly, courteous staff. My grandchildren had a blast

Agreed. Great instructors. However, whoever is in charge of the aquafit classes should make a concerted effort to make sure there is a reasonable number of pariticipants in each class. This is not rocket science. If you haven't taken the time to register for the class, you shouldn't be taking up a space.

A major community hub in Peterborough with great facilities and lots of recreational offerings. Drop-in programs could be better organized, especially in the gymnasium. Capping attendees so it isn’t overly crowded would be a good start.

I recently visited the YMCA with my family and unfortunately, our experience was less than satisfactory. We purchased a family day pass, looking forward to utilizing various facilities. However, upon arriving at 4 p.m., the basketball gym was already full of teenagers, leaving no space for younger children.

We tried alternative areas, but the inconsistent communication of rules by the staff added to our frustration. On three separate occasions, we were given different reasons for restricting our children's access to the same area. This lack of clarity and inconsistent enforcement significantly impacted our visit.

I would suggest improving communication by clearly displaying rules in relevant areas. Considering the overcrowding issue, expanding capacity or implementing schedules for different age groups could greatly enhance the experience for patrons.

Unfortunately, our family won't be choosing the YMCA for future outings, but I hope these issues are addressed for the benefit of others.

Enjoy the gym, clean facilities, pool and hot tub are great after a workout. Only issue is the hours on the weekends. I wish they were open longer to help those who work until 5.

We have been members for over 10 yrs. Kids attend swimming lessons and have also attended land programs. Pool is always clean as well as change rooms. My kids range from 3 yrs old to 16 and there is something for all of them. The treehouse is fantastic for kids under 10. We also recently hosted a birthday party there and it was a great experience as well (and reasonably priced).
The only thing I dislike is that the cost has fluctuated since covid. The monthly membership fees increased, as well as the program fees

I enjoy going to aquafit. There is a huge demand so often I cannot get the time slot I want. There is a shortage of instructors but this is common to many other aqua fitness facilities. Nevertheless I am glad to have the opportunity to attend.