William Lutsky Family YMCA

We went there to have fun with my Daughter, she is 2 years old and in a little bit we were asking to not use the pool because people have private lessons and only the hot tub is available. They did not say they when we went in . It was hard to convince my daughter to leve . I can’t believe this happened . I know Im never going back there .

The location is great, and the staff are friendly. However, the management is quite frustrating. I decided to cancel my membership the day before it was supposed to end, but to my dismay, they still charged me for two weeks the day after. When I called to address this issue, the person on the phone assured me that they would refund the money to my credit card. After waiting for half a month with no resolution, I called again. This time, a different staff member informed me that memberships needed to be canceled 7 days in advance, a detail that was never communicated to me when I initially signed up in person. If I had known about this policy, I could have either continued using the facilities for the next two days or taken timely action. Unfortunately, she mentioned she couldn't do anything beyond offering a credit on my card for future use. It's a disappointing experience to have to bear the consequences of someone else's mistake.

Aquafit three times a week has kept me mobile while waiting for a knee replacement and it’s lots of fun. I’ve also enjoyed the cycle class, the chair yoga, abs the seated exercise classes. The only reason this isn’t a five star rating is because some of the water equipment needs replacing.

Summer Day Camps:
Staff were very friendly and interested in teaching the kids. Drop off and pick up was organized and quick. Activities seemed also well organized but not very rigid. My son had a blast and was looking forward to each day.

No complaints, I personally have enjoyed going to the Y and will continue, there are many options to go to the gym, do workout classes, yoga classes, swimming, private sauna and hot tub for women and men. I highly HIGHLY, recommend!

The YMCA Day Camps are so good! My kids love them, come home exhausted at the end of the day, and learn new skills! We've done a few camps two years in a row and will be back again next year for sure!

My child has been to sports class, arts class and been to childminding regularly.. she’s been having wonderful experience with the programs and staff overall. The staff are very caring, respectful and offer a welcoming environment. We as a family feel very comfortable there.