Georgetown University Student Health Center

Don't know where the bad reviews came from. They were quick, no-nonsense, and had an answer and prescription for me within a half hour of my arrival.

Nothing but good things to say about the student health center! I was able to make my appointment for my TDAP vaccine through the phone very easily, with open availability just a few days later. Every staff member I interacted with was amazing; everyone was patient, kind, and understanding. I checked in online when I arrived and after filling out my paperwork I went to the back where they took my weight, height, temperature, blood pressure and heart rate. Everyone was so nice and had a great attitude! They were extra understanding when I told them I was anxious about shots/needles and that I am prone to passing out. You are in a private room and they take great care of you! Highly recommend. I think the poor reviews on here are from a long time ago, since my experience was great.

I went in today to get some bloodwork done. I got there early and was taken to the lab promptly. That was great. However, the man who took my blood samples (Steve) was rude to me. The whole time there seemed to be something off with him. I tried to be friendly but he wouldn't respond to what I said or even look at me. When he was done taking my blood samples, I asked if I could leave and he made a point to say "EXCUSE ME, did you say may I or can I?" Both "may" and "can" are words you can use to ask for permission so I don't understand why he was being aggressive toward me. I know this doesn't sound like a big deal but it made me feel uncomfortable, especially because he said that to me in front of another patient. Everyone else at the SHC was really great but I never want to interact with Steve ever again.

I went in for a sick visit and was extremely rushed by the doctor. I was only in the room for 10 minutes, but she told me she didn’t have enough time to address my other concerns and instead recommended I book another appointment two days later. Very inconsiderate and poorly managed. Go elsewhere

I had a really great experience at the student health center, the provider I had, Kenneth Moon, ensured that I understood everything he told me, and made me feel very comfortable! The technicians are also very kind and were helpful through the blood work process.

I had a great experience at the student health center. I was able to set up an appointment within a couple of hours and the entire process was thorough and quick. The doctor was extremely friendly and helpful.

I felt like I needed to leave a review because all the reviews here were so horrible. I had no issues at my appointment today. I called right when they opened to get a swollen eye checked out and they had plenty of open same day appointments for me. I was on hold for maybe 5 minutes. The front desk staff were not exactly warm and friendly but they were efficient and respectful. I was seen on time by a very kind nurse Dorothy, and my physician was excellent in giving me instructions, making sure I got a follow up appointment with her on a day that worked for me and even went as far of giving me her personal number to call/text if my symptoms got worse or changed before my follow up. I don’t understand the negative reviews here. Don’t expect to get lollipops and stickers and tons of smiles, but I truly had a nice experience with all the staff there.