CHAMPION HEALTH CARE LLC

I had been seeing Alexa for possibly over a year. Everything had been good and I felt she was empathetic to me and my issues for a time.

Recently though, the quality of care has dwindled. I could tell she was fed up with me because I’m hard to treat. I do however have standards for customer service and communication as that has been my job for a long time and I believe she could improve on both of those categories.

Every assistant she has is slow to respond and seems to be a high turn over rate of assistants. She is incredibly disorganized and medications don’t get sent in. I was charged multiple times in a few weeks span without any clarification which led to this. She is hard to reach. She said she texted me when she did not. She barely helped me with my ESA situation. Most of our appointments I could not get a word in because she was talking about herself. I’ve never dealt with a more disorganized provider.

She helped me for a time but I’m glad I’ve moved on.

Alexa has been great to work with! She's been my primary care provider for a couple years now and she never ceases to go the extra mile to make sure her patients are taken care of. I couldn't more highly recommend her!!!

Alexa and her team have been so helpful and caring of my medical needs. I have been working with her through telemedicine and I always feel like she truly cares about my health. They are patient and have great communication. Making appointments is always a breeze and my medicine is always on time. I am very happy to have them in my life and I am grateful for all they have done to get me to become the healthiest version of me.

Champion Health Care has been amazing to work with. Alexa and her team are always responsive and provide the highest level of care. We have used Champion for their Covid-19 PCR testing capabilities, but are planning to use them for their other services as well. They come to you, and have always been able to accommodate our busy schedule.

Excellent experience! Highly recommend!

Texted them for covid testing for my mom - they immediately responded back and worked out a time that works. They had to reschedule by few hours but worked with my timings. Kept us always informed. Super flexible to work with, immediate appointment availability and just great communication. Cannot recommend enough, super quick results.

Definitely will utilize them for other work as well. So impressed.

Alexa is truly great. She goes out of her way to accommodate her clients, and it does not get any tougher than it is right now due to the COVID situation, yet Alexa handles the burden so well. Service is great and punctual. Alexa is very responsible with regard to her appointments and pre- and post-visit communications/follow-up with her clients. Many thanks!

Overall fantastic experience. Worth every penny of extra cost (we have insurance which fully covers the test at large labs), but we felt much safer in the comfort of our home rather than in the waiting areas of the large test labs. Alexa helped us twice (before and after we travelled) and is a true professional. She took all precautions, explained all the steps and was very quick. She's also very light handed. I highly recommend her services!