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Reviews — 8
Why they have no ATM machine anywhere in nashville for deposit money or withdraw any $$???؟؟؟ work hours is always till 2 pm and i cant make it on time 😡
Exceptional service each and every time. I couldn't be happier with them. They are always incredibly nice and appreciative of everyone and always willing to help.
I’ve been a member since 1995 and would not use anyone else. Great staff and great service always.
I have had the pleasure of banking with this credit union for several years. My experience with them has been nothing shy of exceptional. The staff are kind, courteous, and caring individual who’s always gone far past my expectations to meet all my banking needs. They never disappoint! If you or your family are in search of a credit union look no further.
I doubt you'll find a credit union worse than this one regarding loan management and professional ethics. Seriously, go somewhere else.
We have our ups and downs but over all, this is a really good institution-period!
I have been using Your best credit Union (formally Willis Credit Union) for over 20 years and throughout most of this time they have been very good however at some point over the last 2 or 3 years they have gotten very corporate like vs a Credit union owned by the members. The changes that have been taking place has been plagued with personnel changes and seems less and less customer focus and more focused on trying to be a big bank , the online banking system went from good to bad we get more and more mail spam trying to sell Ins policies. I am very disappointed in where they were in the past to where they are now.
Sad Member
I am updating my initial review of Your Best Credit Union. Since I left the initial review I must say that YBCU has rectified the issue and has done an amazing job to rebuild their reputation. They addressed the area that was the sore spot and now they have returned to assisting and caring for the customer. It is refreshing to see a company that listens, seriously looks into and addresses customers concerns! Job Well done!
Sad Member
I am updating my initial review of Your Best Credit Union. Since I left the initial review I must say that YBCU has rectified the issue and has done an amazing job to rebuild their reputation. They addressed the area that was the sore spot and now they have returned to assisting and caring for the customer. It is refreshing to see a company that listens, seriously looks into and addresses customers concerns! Job Well done!
