Telephone Factory Lofts

Booted our car when there was still time left on our prepaid parking. Don’t come here.

Every time I come to this establishment ? Taylor is amazing at what she does. I feel welcome here always.

Poorly insulated and maintained, cheaply done, and worst property management (Perennial Properties: Luxury Apartment in Atlanta). We have lived in the TFL for seven months and are still trying to resolve issues since we moved in. In the summer, you can't cool the apartment down; in the winter, you can't heat it. First and foremost, because of poor insulation, and second, because the HVAC unit is so poorly maintained and needs to be replaced. But that is one of our many issues in the past seven months. If you want to pay your rent and don't worry about any maintenance or issues with your apartment, there is a better place for you. MOVE SOMEWHERE ELSE. We are still in the process of trying to resolve some of the issues and keep insisting. But we are still determining if our experience is going to change. We love the building and location though.

Absolute worst customer service just trying to view apartments for leasing.
Viewing agent was a no-show for appointment. Several attempts for a call back from agent…once again no call back from them. If the service is this poor prior to wanting to lease then I’m sure once signing a lease it doesn’t get any better.

I called in to acquire information about an apartment and the service I received over the phone was PHENOMENAL. I believe the gentleman's name was Malcolm. He was very informative about not only the property but the area around. If you are in the market for a new apartment, this is the place to go and be sure to ask for Malcolm. You will be dazzled by his customer service... and the apartments are SUPER nice.

Called inquiring about a 1 bedroom for this property and the level of customer service I received over the phone was amazing. I am looking to move from out of state and if my phone conversation is indicative of how it will be living here; let me pack my bags now!

Telephone Factory Lofts (TFL) is a great place to live. We've been there 2 years now and the location is awesome. We can walk or bike to just about anything - groceries, liquor store, restaurants, bars, you name it. So much going on in the neighborhood!

The space itself is very cool. Each one is slightly different, but still maintains the vibe of a loft and the original factory. Super high ceilings, lots of light from great windows, and there's tons of space, even in the "studio" lofts! Only complaint about the space itself is there's no vent in the kitchen. The fire alarm goes off every time we cook bacon or roast a chicken in the oven!

The neighbors are great as well. Many have been there for years. and everyone helps each other out. And most have dogs. So we all hang out, while our dogs play out back.

We recently got a new property manager; its yet to be determined if he can live up to the two prior ones - Navini and Joey were awesome! And Steve, the handy man, is the best. He goes above and beyond to make sure everything runs smoothly.

The reason for only four stars is they recently went up on the rent ... substantially. Rents are already sky hi in ATL, but theirs seem a little higher than most. I'll pay it for now, but if it goes up anymore, I'm out!