Local Guides World
372-378, Stratford Rd, Birmingham B11 4AB, United Kingdom

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Reviews — 8

Aseefa
at 2024 May 06
Aseefa
at 2024 May 06
I love it here! Decor atmosphere, customer service and the food are all at a high standard. We always go for loaded nachos because they're the best nachos I've ever had! And I'm not a nacho person. Real tortilla nachos not doritos. The sizzlers are good, but a little too spicy. Steak was cooked nicely but the mash tasted like 'smash'? Their pizzas are lovely! Almost as good as real New York pizza. I ordered tagliatelle with chicken and mushroom which was nice, I've ordered this before and it's good if you like dryer pasta dishes.. it's not dripping in sauce - but it has a kick to it, jt could be chilli but I think it's black pepper?
I have a broken leg, so our group was moved to a table more axxessible for me as I'm on crutches. My needs were recognised instantly and catered to efficiently. The staff were lovely and even took time to make sure exerything was good and interacted and played with the kids and gave them a balloon each. The kitchen gave us a free pizza as the first ine that came out for the kids was 'too small'.. even though it looked like a normal sized kids pizza? But that I thought was nice of them. I would recommend visiting. Definitely try the machos, pizza and lasagne (my usual). Their peri peri chicken was nice too but there was so much food we had to take it home. Portions are decent for sure. The only reason I didn't give 5☆ is because it's not as great as the original Farros in Nottingham, and because the mash wasnt great. But seriously - do try and reply to this review if you ordered any of the things I mentioned!
Ja Begum
at 2024 Apr 30
Ja Begum
at 2024 Apr 30
Thank you Rana and Iqbal for providing us with a great service for my nieces mendhi. You were both very professional and able to accommodate our request.

Iqbal himself helped out on the day to make sure everything went smoothly.
Not only were we happy but our guest left very happy to.
I can highly recommend Piccadilly for any occasion.

Once again thank you Rana and Iqbal.

R
A K
at 2024 Mar 06
A K
at 2024 Mar 06
Absolutely stunning venue, as soon as I started wedding planning and saw this venue I thought to myself this is where I want to have my big day. Unfortunately the worst possible service - turned up to the venue on three different occasions for PRE-PLANNED appointments arranged with the staff; driving an hour to the venue each time and each time they will tell you available as soon as you arrived they will oh it’s already booked not only one time happened 3 times. They don’t check up the date you looking for and one of them they will say it’s available as soon as you arrived the other will say sorry it’s booked zero communication between them and there was nobody there (usually just staff cleaning up / setting up) and they were not expecting us. There is gentleman who was there each time and was very apologetic - unfortunately this meant nothing as every time following the same thing happened.

As beautiful as it looks, I just couldn’t bring myself to giving business to a venue who think that they are that superior that they could waste peoples time like that. Please take into account wedding planning is stressful enough without having this extra run around and no apology (apart from the gentleman who was clearly embarrassed).
Bint Mohammed
at 2024 Feb 18
Bint Mohammed
at 2024 Feb 18
I attended a wedding here yesterday as a guest. This is my experience independently.
The venue itself has visable mould on the the walls, dirty carpet and the whole place smells like damp. The toilets are in a bad way, no tissue paper to add.
On my table alone 3 plates were filthy, one had a hair strand on another was dirty my cutlery had a chocolate like substance smeared over it.
Food was served very late, it was stone cold like it had been cooked the night before and left there.
There were not enough servers for the amount of guests and due to this many tables were given terrible service. Some were left without food my table was left without a main and still never received it after waiting. Dessert was served after a long time when guests had already started to leave.

What appalled me above all was the horrible exchange between a server and a guest. The server slammed dishes onto the table and when asked why she was doing that she verbally abused the guests on that table. She then came around the second time and caused a scene pointing and shouting at the guest.
After that I went to the toilet with my sister upon leaving the toilet we overheard another server spewing hate on the phone to a friend about the guests, she said dirty p*****.
I do hope the servers are reprimanded however I doubt it. They had no etiquette and were clearly unhappy in their job role.
This was my personal experience for a wedding I attended yesterday I can only imagine what other guests experienced.

The service and hall equally were diabolical. DO NOT BOOK THIS PLACE.
Asghar Ahmad
at 2023 Dec 24
Asghar Ahmad
at 2023 Dec 24
run down,poorly maintained. Lacking love and care and clearly visible everywhere. Dangerous electric wiring in the washroom clearly done by unqualified people.
I would like to leave a better review but needs much improvement and investment for that to occur.
Khaleda Shummi
at 2023 Dec 20
Khaleda Shummi
at 2023 Dec 20
Just wanted to share that I had an amazing experience at Piccadilly Banqueting Suite. Raju, Iqbal, and Mama from the management team were incredibly supportive and accommodating. They went above and beyond by allowing us to set up two days in advance of the event. Their generosity made a big difference. Highly recommend them! Can't wait to book our next charity event with them 💓🙏
Fakhar ul Hussain
at 2023 Dec 16
Fakhar ul Hussain
at 2023 Dec 16
The place was cold because no heating had been switched on.It was colder inside as compared to outside.
Deeply disappointingly.

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