FITology

I first want to say that this review does not reflect on the many excellent trainers who rent this space and are responsive and talented. It only reflects on the owner and manager of this gym and their lack of clear policies and terrible communication.

The facility is poorly maintained. A huge hole in the women's bathroom wall has been there for a year. There are no rules about wiping mats or machines after use, and I have repeatedly seen trainers and clients pick up mats they just sweated on and put them back on "the pile." Finally, there are often so many people jammed in that it is an obstacle course of weights, balls, and benches to work around.

Second, when I started there using a Groupon, there was no "orientation" or contract discussion. I had to ultimately ask my trainer if I was supposed to be paying him directly or paying the gym. (He suggested I pay him). The engagement was completely unclear and nobody from management EVER spoke to me. In fact, the owner did not address me (not a "hello") in the ~8 months I worked out there.

Which brings me to my final issue - there was a big disconnect/miscommunication about "whose client I am" that led to them telling me that my trainer of choice could not train me. Despite the fact that I had no contract with the company, they accused the trainer of trying to poach me from them. Fine. You have unclear policies. But after receiving this news from the owner, I tried to reach him four times via email and text to try to work something out. I never once received a response. So I tried his sidekick - the so-called manager. Same result. No response.

As an aside, I do know that the owner is consistently absent and either terribly late or a no-show for his own clients. There is clearly something not right there.

Sorry to flame this place, but it really is a mess.

Great location and trainers. Challenging in a laid back way, good for us seniors. I met my trainer Mae 3 years ago with a Groupon, what a great investment.

Great studio, friendly trainers. The boot camp is top-notch, personable, and the instructor goes around correcting people unlike many other classes ive been to. Highly recommend!

Excellent trainers. Karl has gotten me from totally out of shape to some semblance of shape in 2 months having not worked out in decades.

I came to FITology wanting to tone up and add a little muscle while reducing my body fat percentage. Nick helped reduce my body fat from 18% to 12% while adding a little muscle. I now look and feel so much better about my body! Nick carefully listens to you and then creates an exercise regimen along with a customized meal plan for you and coaches you every step of the way. I highly recommend FITology to anyone looking for a trainer, nutritionist, or a coach in the area!

Nick is extremely knowledgeable and passionate about fitness. My last gym's owner was a fat motorcycle driver and it showed in how he ran his business. Nick has all of the tools and will drive you to finally make fitness a priority in your life.

The place looks and smells great, very few gyms put so much effort into the design. It's also a great location. Keep it up Nick!