Texas Tech University Student Housing

My niece moved into their dorms this past year. When she first moved in (august) the ac didn’t work for 2 weeks and students were having heat strokes. Then the fire sprinklers went off and damaged many students laptops and property and flooded her floor. They were told to stay out of the dorms until the water was cleaned up. It was past midnight before that happened and they didn’t even offer to put them up in hotel rooms. Now, we have freezing temps in Lubbock and the heater is not working. Called 3 different number and was finally told it needed to go through a request ticket on the website and they weren’t really sure how soon they’d be able to get to it. Didn’t seem to concerned about it either. 😡. The campus police is great at giving out tickets but terrible about helping the students with their safety, as far as reporting robberies and people getting mugged, they’re completely useless.

Housing is a terrible, unhelpful department. They intentionally try and mislead you and they're rigid in these ridiculous rules that they enact arbitrarily. They refuse to fix their terrible and inefficient online presence, and they use this online time selection system which always screws up. Then they don't even try to help you when their system malfunctions. I hate them so much!

Disaster, when I was about to leave , there was still money on the meal plan since it was not able to be used because of the Covid (most of the facilities were closed) , they refused to give it back

Awful Department. Little notice given to students, run by incompetence and power trip types.

TTU Student Housing is one of the best departments on campus. They are very informative and nice about pricing, what best suits your needs, and more. Walk-ins for information and tours are great.

They do not respond to emails, their own chats on the page or phone calls. If you want something done, you'll have to walk in there sternly and not let them give you attitude.

Very rude. If you need to talk about housing they're just gonna send you back to your residence hall to talk to someone from there even if you already talked to them about it. They won't help you at all unless youre moving into a suite style more expensive room.