The Fresh Market

After reading reviews I now understand it was not just me being ignored. I have been to the deli and have had employees look me dead in the face, don't say nothing and continue what there doing. got the seafood salad which really just imitation crab, it barely had celery or onion and it was dry like no dressing on it. for 10.99 I'm pretty sure you can do better then that. Chickens are always overcooked with no flavor at all. Originally the house made guacamole was reasonably priced its overpriced so I don't buy it anymore. the Tuesday meat deal was good till I got one that was good then the other one was bad as if someone laid it somewhere and then put it back in the cooler. its not that great a deal to go through that. When you have these many problems you will see you will lose business. I will no longer waste a trip for such service. I don't mind paying for a good product, not here.

On more than one occasion, my mom and I (either together or separately) have come to this fresh market and experienced some of the worst customer service from those who work in the deli section. You can, literally, walk up and make eye contact with those there and they won't even come to ask how you can be helped. You wait, because maybe they are finishing up a task, but then realize they aren't going to help. So we walk off and not even a few moments later (or even the others waiting) are helped! Seriously!!! This time we asked for a manager to express how bad the customer service in the deli was! Will anything change? Yes! We won't be going back there again, even if it's 5min from our 🏡. I'll happily drive 20-25 to the one down San Jose because I KNOW I'll receive great customer service there!

One of my favorite grocery stores! Lots of fresh organic options. I love that they stock locally source products. They are one of the only stores that have my favorite honey!

I'm a frequent shopper of this Fresh Market and had a small hiccup that got rectified immediately. The store manager Greg went above and beyond to show what true customer service is about. I was blown away. Thank you for your kindness and willingness to fix an issue that likely wasn't your stores fault. Not only that but when I walked in he was on a ladder cleaning the top of the deli cases and taking care of odd and end jobs. A true hands on manager with a genuine willingness to make his customers happy! There should be more people like you in this business.

Awful experience with this store and the manager Tanya, who has no clue what items are stocked in her own store and is too lazy to use her legs to walk through her own store or even ask a more competent employee to check. We checked the website and this store was listed as carrying chicken livers, organic and free-range, the only kind we can feed to our cat who's on a special medical diet for her health. Tanya was very short on the phone with us and insisted that her store doesn't carry any chicken livers of any kind, though the website says it does, manager Tanya says no livers at all. We called twice and both times Tanya was annoyed with us. We felt something was not right with the situation and drove down to her store and found Chicken Livers sitting in the frozen section, couldn't miss them. What kind of manager is Tanya? Lazy and rude or just too busy to get her facts straight for her own store.

And to make matters worse, not only did Tanya lie to us about not having any Livers, the website had lied to us too. These were not free-range organic chicken livers, these are still CAFO chicken, Confined Animal Feeding Operations, some of the worst treatment of animals and full of chemicals and disease. Our vet was very specific about the need for "clean and healthy" organ meats for our Cats health... These livers are not "clean" or "healthy" enough to be used for cat food and the company that profits off the suffering and exploitation of these chickens should be shut down.

When did we as a society become so lazy and uninterested in taking care of Life on Earth including each other? This store is following the profits over people and environment mode of business and the manager can't be bothered, do yourself and your family a favor and shop at a local health food store or farmers market. Food should be grown and sold with love.

I placed an order on door dash which included flowers, I called the floral dept and Leigh made sure to help pick out pretty ones and even took the time to write a note to go with the birthday flowers. Amazing customer service!

I stop by this store all the time and generally do not have any significant complaints, but something happened recently that really rubbed me the wrong way. I bought a bag of Safe & Fair Key Lime Granola that was on clearance for $4. I got home and then realized the product expired back in November of 2023. The product was clearanced out to move it because it is expired. Are grocery stores legally allowed to sell expired products? The product is probably safe since it's a dry good but I can't help but feel like I was intentionally deceived.