NYC Car Service By Dial 7 Since 1977

Diver was awful.
Dangerous, erratic driving.
Dial7: HAN, car # 8580 is on location
in a BLACK Cadillac with plate # T635504C.

Great service. I was a little nervous using them for the first time, because I needed a 2:30 AM pickup to go from my hotel in Manhattan to LaGuardia airport. The driver was right on time (actually, about 30 minutes early), and there was good communication by text when he was on his way and when he had arrived at the hotel. The ride to LGA was nice, and he took us right to the terminal. I will definitely use Dial 7 next time I’m in the city. Thank you.

I really liked them. They were on time and took me to airport. The driver was very nice and friendly. I like my rides silent and i really appreciated that. Will definitely use again in the future.

Wish I could give a zero. For the trip from LGA to the city driver was late as he went to the wrong place even though he had flight number. For trip from the city to LGA driver did not show. After waiting 10 minutes I called. Driver had picked up the wrong party. I was put on hold then for another 15 minutes do I hailed a cab to avoid missing my flight. Dial 7 offered a $5 coupon for my trouble🙄. I had used them for years. Service had worsened and now has hit rock bottom. Do not use. They do not care if they mess up.

For years, I have depended on Dial 7 for excellent car service in NYC. The drivers are always professional yet friendly, and it's always a pleasure to ride with them. The Dial 7 mobile app works fine, but the phone call center for customer service is also great if you need to talk to a live person for any reason after making arrangements online - everyone is knowledgeable and nice. Basically, they do everything well and have been doing so for many years. I use other services in other cities, but for me, when in NYC, it's always Dial 7.

We used Dial 7 for the last 3 visits to New York (both too and from airport) and I cannot fault them! The cars arrive quickly/on time and are clean and the drivers are courteous. You are kept up to date via email/text message on arrival times etc and all fares are calculated beforehand (so no nasty surprises!). I would definitely recommend this company and will use again in the future.

I've been using Dial 7 Car Service for some years now and all I have is wonderful things to say about them. The office and drivers are professonal and courteous, the drivers are consistently on tiime, and the cars are clean and comfortable. They are a bit pricey, but worth it not to have to try and hail a cab, and know you'll get to your destination on time, especially in rainy weather.