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Reviews — 8
Had a great experience dealing with CSJ for our first home. Faham was our agent who is friendly, efficient and committed to helping us get the right property. Communication was very punctual and he kept us updated. Questions we had were answered quickly and gave us peace of mind. We also dealt with Chris who helped set up the first viewing of our property and the appointment to collect the keys.
We appreciate your service, thank you!
We appreciate your service, thank you!
Chris and his team was excellent in selling a deceased estate for us. His advice throughout the process was much appreciated. Communication was clear, strategy was clear and execution was first class. I have no hesitation in recommending to others. Mike Powell
Chris phoned me at 8pm on a Friday evening to ask if I was still looking for a home. When I remarked that it was a bit late to be calling he was rude and said not to worry ill remove you from our list - and hung up. Completely inappropriate to be calling at that time on a Friday and rud - plus they messed me around with viewing flats that weren't ready and tried taking me to see different homes 3 miles away which is pointless.
Excellent communication and customer service! A massive thank you to Matt who helped us around the clock and was able to help us close a deal within our deadline. Would definitely recommend to anyone seeking professional yet friendly agents.
I just want to say a big thank you to Faham Lashari@CSJ , from Day 1 we had our first viewing in September 2020 to last week where we got the keys to our first home , Faham has always been there beside us helping us in every administrative process , gave us support and confidence that all will end well and in the end it actually did . He is thoroughly professional , very kind and always very flexible to accomodate our requests to view the house multiple times in the whole process , ensuring he answered all our queries and always made sure all our requests were communicated to the developer . I once again want to Thank Faham and CSJ team for such a wonderful home buying experience. You guys are Amazing !!!
Very professional and responsive estate agent. We recently bought our first home marketed by CSJ and would have nothing but positive words to describe our engagement with the entire team at CSJ. They were prompt in answering any questions we had about the new development we were purchasing and swift and efficient in liaising with the seller, where needed. Overall, a very positive first impression of the firm and a particular call out to Faham Lashari's hard work on our transaction - a very pleasant and extremely highly recommended estate agent!
On the whole we found CSJ very frustrating to deal with.
They were fine with moving in and really quite helpful when it came to moving out.
However, during tenancy they were hard to get hold of and frequently left us without response to issues. The best (though not only example) being that in Autumn 19 we made them aware of and asked them to fix a damp/mold issue in the bathroom.
Despite raising this multiple times we didn't really get a response until in autumn 2020 we were told by one person there that they couldn't get sign off on getting something done about it. Appeared to blame one of his colleagues for the issue as if that was a justifiable excise. Was not a pleasant thing to live withnfor more than a year. would say they failed in their duty to represent their tenants here.
When we moved out, it was promptly sorted within days for the new tenants. Quite disappointing.
They were fine with moving in and really quite helpful when it came to moving out.
However, during tenancy they were hard to get hold of and frequently left us without response to issues. The best (though not only example) being that in Autumn 19 we made them aware of and asked them to fix a damp/mold issue in the bathroom.
Despite raising this multiple times we didn't really get a response until in autumn 2020 we were told by one person there that they couldn't get sign off on getting something done about it. Appeared to blame one of his colleagues for the issue as if that was a justifiable excise. Was not a pleasant thing to live withnfor more than a year. would say they failed in their duty to represent their tenants here.
When we moved out, it was promptly sorted within days for the new tenants. Quite disappointing.
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