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Reviews — 8
I recently had the pleasure of leasing an apartment at Highline at Hughes and I must say, my experience with Leslie, the leasing agent, was nothing short of exceptional.
From the moment I reached out to inquire about available units, Leslie was incredibly responsive and helpful. She promptly answered all of my questions and went above and beyond to ensure that I had all the information I needed to make an informed decision.
During the apartment tour, Leslie was knowledgeable about the property and took the time to show me all of the amenities and features that [Apartment Complex Name] has to offer. She was patient and attentive, addressing any concerns I had and making me feel confident in my decision to lease with them.
Throughout the leasing process, Leslie remained professional and organized, guiding me through each step with ease. She was always available to assist me and made the entire process stress-free.
Overall, my experience with Leslie at [Apartment Complex Name] was outstanding. Her professionalism, responsiveness, and dedication to customer service truly set her apart. I highly recommend working with Leslie to anyone in search of a new apartment.
From the moment I reached out to inquire about available units, Leslie was incredibly responsive and helpful. She promptly answered all of my questions and went above and beyond to ensure that I had all the information I needed to make an informed decision.
During the apartment tour, Leslie was knowledgeable about the property and took the time to show me all of the amenities and features that [Apartment Complex Name] has to offer. She was patient and attentive, addressing any concerns I had and making me feel confident in my decision to lease with them.
Throughout the leasing process, Leslie remained professional and organized, guiding me through each step with ease. She was always available to assist me and made the entire process stress-free.
Overall, my experience with Leslie at [Apartment Complex Name] was outstanding. Her professionalism, responsiveness, and dedication to customer service truly set her apart. I highly recommend working with Leslie to anyone in search of a new apartment.
I am writing to express my frustration with the lack of assistance and coordination provided during my application process for residency at Highline Hughes Apartment
As a prospective tenant, I expected a seamless and supportive experience when applying to become a resident at your apartment complex. However, I have encountered numerous obstacles and delays that have made the process unnecessarily difficult.
Despite my efforts to follow the application guidelines and provide all necessary documentation, I have not received the level of assistance and guidance I had hoped for from your team. Important inquiries regarding the status of my application have gone unanswered, leaving me feeling uninformed and uncertain about the progress of my application.
Furthermore, the lack of coordination among the management team has resulted in conflicting information and confusion regarding the required steps and deadlines in the application process.
I believe that clear communication and proactive support from the management team are essential components of a successful application process. Regrettably, I have not experienced these qualities throughout my interactions with your team.
I urge you to prioritize improving the support and coordination provided to prospective tenants during the application process. Enhancing communication channels and streamlining procedures will not only benefit applicants but also contribute to a more positive overall experience for residents.
I sincerely hope that you will address these concerns promptly and implement measures to improve the application process for future applicants.
As a prospective tenant, I expected a seamless and supportive experience when applying to become a resident at your apartment complex. However, I have encountered numerous obstacles and delays that have made the process unnecessarily difficult.
Despite my efforts to follow the application guidelines and provide all necessary documentation, I have not received the level of assistance and guidance I had hoped for from your team. Important inquiries regarding the status of my application have gone unanswered, leaving me feeling uninformed and uncertain about the progress of my application.
Furthermore, the lack of coordination among the management team has resulted in conflicting information and confusion regarding the required steps and deadlines in the application process.
I believe that clear communication and proactive support from the management team are essential components of a successful application process. Regrettably, I have not experienced these qualities throughout my interactions with your team.
I urge you to prioritize improving the support and coordination provided to prospective tenants during the application process. Enhancing communication channels and streamlining procedures will not only benefit applicants but also contribute to a more positive overall experience for residents.
I sincerely hope that you will address these concerns promptly and implement measures to improve the application process for future applicants.
I regret to say that my experience with moving to another unit at your apartment complex has been disappointing. Despite my efforts to initiate the process, I have encountered obstacles and a lack of assistance from the management team. Lesley tried everything to support me for moving but the people on higher do not seems to care about at all . I have never seen an apartment take a month to approve an application. I have been stressing about it since 4 weeks now .My lease expires on 26th of April and I don’t know what I have to do yet . They have been saying same thing since the day I applied that they gonna write an email and will get back to me .
When I initially inquired about moving to another unit, I expected a smooth and efficient process. However, the response I received was unsatisfactory. The lack of communication and support from the management team has left me feeling frustrated and neglected as a tenant.
As a resident, I value the importance of responsive and proactive management. Unfortunately, my experience with attempting to move to another unit has not met these expectations. I believe that improving the moving process and providing better support to residents seeking relocation within the complex would greatly enhance the overall satisfaction of tenants.
When I initially inquired about moving to another unit, I expected a smooth and efficient process. However, the response I received was unsatisfactory. The lack of communication and support from the management team has left me feeling frustrated and neglected as a tenant.
As a resident, I value the importance of responsive and proactive management. Unfortunately, my experience with attempting to move to another unit has not met these expectations. I believe that improving the moving process and providing better support to residents seeking relocation within the complex would greatly enhance the overall satisfaction of tenants.
Leslie was amazing she was my tour guide! She literally took me around the whole complex showing me 3 apartments and took me to see all the amenities that the High Line has to offer! Her customer service was 10/10! Super friendly and made me feel comfortable while touring with her! Thank you Leslie ☺️
Highline at Hughes Center has it's ups and downs. Definitely don't live on the second floor, as someone climbed my balcony and stole my bike. It is a shame there isn't 24/7 security anymore. The gym is beautiful, the employees try their best. No place is perfect, this place is far from perfect. But if you go in with an open mind, are willing to accept amenities will regularly not work, but accept it for the great view of the Sphere and proximity to the strip, it will work out well for you.
We LOVE living here. The pool is amazing, the gym area is beautiful and I love it’s all open 24/7. Also, the whole move in process was very easy and transparent. Ebony was very helpful through the whole thing and continues to be helpful whenever I have any questions or lost packages. It’s been about 9 months since I lived here and I have no complaints. Whenever something requires fixing, in the apartment and around the whole complex, the maintenance crew fixes it within a day a. I love the indoor parking, there is plenty of parking spots for our two cars and guests when they visit. The area is beautifully landscaped with great views of the strip and the MSG Sphere.
I do recommend getting a top floor for the views and sometimes you can hear the upstairs neighbors walking around their apartment. Other than that, we are definitely renewing.
I do recommend getting a top floor for the views and sometimes you can hear the upstairs neighbors walking around their apartment. Other than that, we are definitely renewing.
The location is great, the buildings are basically brand new. Very nice amenities. Overall it seems like a great place at a good location. But even better than all that was the leasing agent, Ms. Leslie Donavan went above and beyond to ensure I was well informed on anything and everything about the apartments. She is a true professional, I would recommend her to anyone. She is very professional, knowledgeable, and patient!!!
