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Reviews — 8
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I really appreciate the friendly service and care they have provided. I've gone for myself and my kids several times over the last couple of years when things just don't seem to happen during "regular business hours". Everyone has taken good care of us and called to follow up after the visits. Thank you!
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Smooth process, very kind + attentive staff. We were in and out of there in less than an hour. Very impressed with this clinic.
Edit** I had to return the other day as a follow up from an ER visit the week prior. I wasn’t getting better, so I went here to follow up.
Before I came in, I saw several negative reviews from the NP Karen. While she does have a dry personality, I have to disagree with the negative reviews. We initially disagreed about her first approach, I was kind but firm in my response. She immediately apologized and restructured what she was saying and was completely validated. I believe she is a great woman and a great provider. Just most likely misunderstood from the dry personality. Thank you, Karen for taking good care of me a getting me on the road to better health. 🤍
Edit** I had to return the other day as a follow up from an ER visit the week prior. I wasn’t getting better, so I went here to follow up.
Before I came in, I saw several negative reviews from the NP Karen. While she does have a dry personality, I have to disagree with the negative reviews. We initially disagreed about her first approach, I was kind but firm in my response. She immediately apologized and restructured what she was saying and was completely validated. I believe she is a great woman and a great provider. Just most likely misunderstood from the dry personality. Thank you, Karen for taking good care of me a getting me on the road to better health. 🤍
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If I could leave zero stars at all I would. I went in for a reoccurring illness that I am prone too, the NP Karen Thomas
was rude from the jump, she had the audacity to ask me why I came here instead of the ER. Um let’s see like most Americans my insurance sucks I work for minimum wage, and needed to get seen. I’m sorry I brought you business she then had the nerve to attack my life choices, because they did not match up with hers. When I was cracking jokes and using dark humor about my situation she decided to get even ruder. I have worked in the medical field most my life and I have never seen a NP act like that. I am utterly appalled at the treatment I have received at this place.
was rude from the jump, she had the audacity to ask me why I came here instead of the ER. Um let’s see like most Americans my insurance sucks I work for minimum wage, and needed to get seen. I’m sorry I brought you business she then had the nerve to attack my life choices, because they did not match up with hers. When I was cracking jokes and using dark humor about my situation she decided to get even ruder. I have worked in the medical field most my life and I have never seen a NP act like that. I am utterly appalled at the treatment I have received at this place.
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Took off work early , had an appointment . Had uploaded my insurance card and Id before the appointment. When I get there told that they don’t accept my insurance and it would be $165 for the visit . That’s ridiculous. I just had my other son there a few weeks ago ( after the new year ) and there was no issue with my insurance.
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Staff was very rude and not a single person, seemed to care how I was feeling and it was almost a rush to see how fast they could get me out of there. I’ve been sick with a soar throat , mucus chest congestion, sinus and ear pain, and a fever for 4 days straight now, and both medical assistant and NP had an attitude asking “what?!” “What?!” Every time I said something. Just got the impression I wasn’t being taken seriously or given the time of day. I work in the medical field and could never speak to patients that way.
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Always quick and reasonably priced. Staff members are efficient. I have been here several times over the years, and I think other people's low stars come from the patient being rude, not the staff. Maybe the receptionist was changed, because when I went, there was a man out front who was perfectly kind and got me registered quickly.
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So a year or so ago I had accidentally cut my finger (very bad) at work. I put bleed stop on it, wrapped it up and rushed over to get it looked at. They said they couldn't see me because I had gotten the bleeding to stop. I was beside myself that they wouldn't even clean it up and bandage it for me. At that time I left a 1 star with no review.
Don't ask me why, but today I went back in for a bad sinus infection I have. We have top notch insurance, but like many other comments on here, they said it'd be $200 to see a NP.
I'd say fire that snotty receptionist, but she fits in perfectly with the rest of the staff. When your company is rotten to the core you have to cut the head off the snake and start fresh.
Don't ask me why, but today I went back in for a bad sinus infection I have. We have top notch insurance, but like many other comments on here, they said it'd be $200 to see a NP.
I'd say fire that snotty receptionist, but she fits in perfectly with the rest of the staff. When your company is rotten to the core you have to cut the head off the snake and start fresh.
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