Local Guides World
W 39th St, New York, NY 10018, United States

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Reviews — 8

Donna Phillips
at 2024 Jun 20
Donna Phillips
at 2024 Jun 20
I sent my beautiful David Yurman bracelet off to have the clasp repaired, they all the info I needed to ship, then let me know when they received it as well as have an online link to update on the process. I received it back today, not only was the clasp fixed but the bracelet was polished like new. Thank you, I will use you again.
Sarah Tierney
at 2024 Jun 06
Sarah Tierney
at 2024 Jun 06
I cannot say enough about their great service. Unfortunately my bracelet /cable cuff got caught on something and a piece of the gold caps broke off. The staff at David Yurman was very attentive and helpful. I had stressed that I really wanted to wear the bracelet to a Wedding event this weekend and their repair team made sure that I had it on time. I appreciate a good business like this!
Lorianne Newmes
at 2024 May 27
Lorianne Newmes
at 2024 May 27
I was gifted an expensive David Yurman bracelet. The woman who gave it to me had it for quite a few years and it was given to her by her then husband. The woman didn't want it anymore. The bracelet is sterling silver and 14 K gold with a large Amethyst stone in the center. The bracelet has a type of chain link to it that was severely kinked. I turned the piece in to DRS NY JEWELRY for repair and the results were STUNNING!! I NEVER new the piece could shine the way it did. Both the gold and silver on the bracelet were incredible. It looks brand new. It was so BEAUTIFUL it brought tears to my eyes. The bracelet was completely refurbished and repaired. I can't thank DRS NY Jewelry Repair enough for the INCREDIBLE work that was completed on my bracelet. I HIGHLY, HIGHLY RECOMMEND THEM for all jewelry repairs to include your HIGH END PIECES. I will attach photos, but they don't do the work that was completed on it enough justice. I'm trying to show the kinks in the bracelet and how the kinks messed up the one side of the bracelet (by using blue arrows).
Diane T
at 2024 May 14
Diane T
at 2024 May 14
Wonderful service, prompt and expertly handled my issue! I had unique issue where a metal belt I ordered was too large. I brought it to DRS NY and they were accommodating of my unusual request and promptly and expertly shortened my metal belt for me and reattached the metal accent at the end. I will be recommending them to any of my friends with jewelry repair needs and coming to them myself the next time I have a more typical repair need for my fine jewelry!
Donna Francati
at 2024 May 11
Donna Francati
at 2024 May 11
I couldn’t be happier with my experience with DRS NY Jewelry Repairs. I have a beautiful DY watch that needed a new movement. Locally, there are no longer any watch repairmen so I was pressed to find a jewelry store that could accommodate my needs. I was referred to DRS by a local jewelry store. DRS made the process very easy. They supply a shipping label, insurance for the to/from shipping and communicate with an estimate prior to doing the repair. Once done, they ship your watch-piece back, ensuring it’s properly received with a signature. End result was my beautiful watch came back to me looking brand new and working properly. Thank you, DRS.
Brutus and Butch
at 2024 May 08
Brutus and Butch
at 2024 May 08
Soooo happy with the result of my fixed bracelet. I'm a David Yurman fan and have never experienced any piece breaking. The repai is amazing and the piece looks brand new. Thank you all so much.
Jerry JT Thomas
at 2024 Mar 23
Jerry JT Thomas
at 2024 Mar 23
This was one of the best experiences I have had with David Yurman repair department. They communicate with me via email through the entire process. They repaired a ring and bracelet. Fantastic job! I will definitely buy more DY jewelry based on my experience with their service team.

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