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135 Vanderbilt Ave, Staten Island, NY 10304, United States

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Reviews — 8

Evanee Gomes
at 2024 Jun 29
Evanee Gomes
at 2024 Jun 29
My mother in law went in making huge progress on a trac to whin off and breath on her own, instead she passed away one day after she was transferred here. Why is the death rate so high for this facility?
How did someone who was making positive progress pass away a day later when transferred ? ... Seems this has happened to other patients also.
Someone has to look into this facility ASAP.
Shornalyn Baptiste
at 2024 Jun 24
Shornalyn Baptiste
at 2024 Jun 24
This facility continues to be the BIGGEST torn in my flesh. By all means to anyone looking for a facility to place their loved ones stay far far away. From onset my family and I felt as if we were sent to the dogs. And let me just say it has been proven in so many ways. Talk about lack of communication, inconsistency, and negligence plus so much more.
By all means I must commend the very very few members of staff who are genuinely into their line of work, which makes caring for the patients top priority (I can count on one hand how many they were) but to the others who are just there to collect a pay check or just simply don’t care and disrespectful. It was evident in many ways how much they do not care.
I have to make reference to how short staff they are. Although that seems to be the case that a lot of Employers are being faced with. The Admission team in that case needs to stop admitting patients and trying to sell an unrealistic dream to families and or social workers who work alongside them (Tell the truth).

They 1000% do not make patient care a priority in many instances which is sad. How can you not check on a patient for hours on top of hours in certain areas such as ensuring that they are repositioned or suctioned. Or even cleaned within 3-4 hours. But instead, you sometimes place them in a jerry chair for 7 hours without even checking on them saying oh the next shift will take them out and place hem back in bed or ensure that the diaper is changed.
And all that the NCC Sean (Shawn) from the 9th Floor does is apologize as if sorry can cool hot water (HATE is a strong word but I DESPISE her 20,000%) . Whenever you pull her or her team up about something. Staff tell her about ways to correct things and her lack of compassion and forgetfulness causes a further issue then she wants to say things happen and don’t talk about that sarcastic doctor who seems not to know his head from his foot. Their continuous negligence in various ways put a SOUR taste in my mouth. As I had to be the voice and an ADVOCATE and let them know not to play about me and my loved one. Communication is key and they definitely lack thereof.

There is a lot more I can say about this facility, but I will try to refrain. Just avoid them if you can.

God will deal with you all I hope none of your families ever have to face a situation such as this EVER.
J. Sano
at 2024 Jun 02
J. Sano
at 2024 Jun 02
I arrived punctually for an interview, only to find Carlos and disorganization at the scene. To my astonishment, Carlos, the superintendent, was absent due to illness, as communicated by the front desk. Various individuals provided conflicting information about his whereabouts - one moment they claimed he was downstairs and on his way up, the next moment they said he wasn't even on the premises. Ultimately, they confirmed that he had called in sick. They promised to contact me once Carlos returned the following morning. However, I received no communication from them the next day or in the subsequent two weeks regarding the maintenance position. As I perused the numerous negative reviews about this building, I realized that it was perhaps a blessing in disguise that I did not secure the job.
Frank White
at 2024 May 30
Frank White
at 2024 May 30
Very bad Facility Make you miss your appointment.
They're saying it's not a smoking facility but people or smoking hear Bearly want to give you medication bad food Everything is outdated. Milks are bad smh
Lee Aja
at 2024 Feb 26
Lee Aja
at 2024 Feb 26
If I could give this place a -0 I would. The facility is ran down. The staff are unprofessional, dismissive and nonchalant when it comes to caring for these patients. The African doctor there is extremely arrogant and dismissive as well. The food is something out of a penitentiary. Just a very disturbing place.
Betty Saw
at 2024 Jan 28
Betty Saw
at 2024 Jan 28
Not even deserved to have 1star. Should have Department NY, NYS State H&H, Adults care agency in communities , Department of H&H Washington D.C to investigate , nursing home rating agency, and news media to share the worse things and bad on the health care .
Operated business without fully staffs for most of the days. .
Staffing issues which affected to all patients.
Facility care to patients on 8th floor are bad.

Bullying to resident family. (Not allowed to turn on light. Not allow to put a shopping mini cart on the side, accused of pulled of the g-tube ,
Please find many residents got bedsores and staffs blame on patient saying like pt. Is not moving.
I would like to give you a hint, staff are told to change a wet diaper and every 2 hours turn position.

No turn position every 2 hours.

Sweet talk about one word they always use”concern”, but not truthfully care to patients in reality. Look at mom got damages in the hands of the staffs cares.

Wound is bad and iundescribable 4th stage.

Roaches and flies in room 813A.
Caused damages to elder patients.
1 CNA. 1 Nurse at entire floor. Checked the schedules . Something is running around and not come to change wet diapers with Pooh, let patient sits on chair many hours and not changes of wet diapers until day shift turn to afternoon shift at 3pm, around 5pm to 6 pm, patient still has sat on wet diaper.
Bed sheet not changed and build the bacteria. No full size bedsheet are available and family to provide them.
Elderly negligence. Abused to senior disabilities patient. Life threatening Damages gave to my mom , she became stage 4 wounds opening see thru the bone,
and nurse manager administered time to transfer to Emergency room, wait for weekends and M.L.K. Holiday ended, wasted 3 days longer until the lady come back to give a referral to go back to SIUH North.
Andrea Ruggirello
at 2023 Dec 19
Andrea Ruggirello
at 2023 Dec 19
Very poor communication, unresponsive social work office, outdated facility. They communicated the most when my father passed away and they wanted him out of there - I got two phone calls about getting him out within one hour of each other. One star is for Karen in finance who was extremely kind and knowledgeable.

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