LOEWE

Fantastic service. Had a bag that was purchased online exchanged in store. It was an extremely smooth interaction with Jack both via email and in-person. He'd even taken care to package up the item - especially on a rainy day!

Exceptional friendly service - much better than the Bond St branch for sure.

Thank you, jack!

Extremely unhelpful rude sales assistant, who took away a bag I wanted to buy before I was even done looking at it.

For luxury addicts 🙄

It has no sizes for almost anything

Amazing service

Really unpleasant shopping experience. Told to wait outside because they were "a bit busy" even though I could only see about two customers in the shop. We and a number of others were suddenly let in after about 10mins even though no customers had left. We were then left waiting again for "help" after I made a basic enquiry that could probably have been answered by the person I asked. Perhaps they were hoping we would leave, which we did. I may not shop in places like this often or own many designer pieces but the colour of my money is the same had I chosen to spend it here!