Local Guides World
Retail chain with brand-name athletic shoes, clothing & related accessories for men, women & kids.
732 Canal St, New Orleans, LA 70130

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Reviews — 8

Simone Y
at 2024 May 25
Simone Y
at 2024 May 25
Just left this store after spending 20 mins waiting on service and the store was practically empty. Garbage service. Do not recommend
Luisa Melo
at 2024 May 17
Luisa Melo
at 2024 May 17
I’ve been here for 35 minutes and I could not try one single pair of shoes. All the staff here were super unhelpful, I’m really trying to buy and I cannot. Worst service I ever had in my entire life. I know what I want please just bring the shoes so I can try, pay for it and go!
Heather Dechman
at 2024 Mar 13
Heather Dechman
at 2024 Mar 13
Very helpful staff and wide selection. Super clean inside and
Anyerlin Deviez
at 2023 Dec 11
Anyerlin Deviez
at 2023 Dec 11
If you're expecting to have good customer service, here is not the place. 👎🏻👎🏻👎🏻their deals are a scam, tag prices are not updated. Sale tags might say $39-49 and by the time of the checkout they'll charge you $100+ and say tags are wrong and will not honor the price on tags.
Ashley Winfield
at 2023 Jun 26
Ashley Winfield
at 2023 Jun 26
Customer service was amazing with the short amount of staff they had. Danny and Brad were there to assist all my needs in a speedy and Toka was on point servicing all request at once. This team was awesome!
Carribean Queen
at 2023 Apr 24
Carribean Queen
at 2023 Apr 24
Me & My Sister were in this store a few weeks ago and the customer service was AWESOMENESS from the initial greeting upon entering until We checked out.... Our sales associates were Paul and Tre' they made the shopping experience wonderful.... We'd asked if they would be willing to ship Our purchases "NO PROBLEM"!!! The manager on duty was so professional Mr. James. The shipping was SUPER FAST... KUDOS TO THESE GENTLEMEN!!! We'll see you all in a couple months. THANKS ☀️ 😊
Shamrock Mermaid
at 2023 Mar 19
Shamrock Mermaid
at 2023 Mar 19
Omg the service at this store is awful! Never been to New Orleans, the days I got here it was pouring rain. My shoes were quit on me. I needed some desperately. Being downtown near bourbon street you would think they would be on point with their service. Only one guy was helpful after 4 employees tried. One seemed like it was his first day he was so confused, the next like walked away, another was on the phone, till finally I got to ask if they had my size in a green & white vans shoes. After all that, no they didn’t. Then saw another pair different pattern. After 2 guys came out of the back to view the shoe, since the one guy helping me holding it up to camera wasn’t enough, they said they had my size & they would bring them out. Then I stood in line. I was 3rd in line & still waited over 20 minutes. They only had one register open! There was a line almost out the door. I was glad I finally got them, I had to buy some expensive socks, then I was out the door wearing them. I had really needed them. I just wish the experience was better, way better.

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