Sheppard Bathurst RMT

Wilfred is fantastic! Went in for a 60 minute massage and left feeling amazing. Still feeling the effects the next day. Wilfred certainly knows what he is doing and his head and arm massage are great as well. Highly recommended.

I just had a very weird and uncomfortable visit. Apparently the first time you came in, its cheaper than the subsequent visits (usually the otherway around) and nobody inform you nothing about that. Also, the provider I had today (Lei Wu) asked what parts I’m concerning about, and the rest of the session she put pressures on everything that are not those parts.
- shoulders were touched with light pressure, and the hardest part goes towards my throat and salivary glands, which choked me multiple times, and then she gave me a “non-scientifically proven” fact/lecture that I might experience that because of Covid (I had covid once, 3 yrs ago), not her pushing.
- wasted 20mins of my session on this very painful head massage where she pressed really hard on the top of my head, not beneficial to the sore body parts I came in for, and as a bonus, I got a migraine the moment I got to my car.
- my left lower back was the part I needed the most attention due to pregnancy, and thanks to the head massage I only got treated on the right side, and not in any “good” spots for that matter. The left side got touched, and she and I both felt it needs more attention, but time runs out and I left with no good feeling anywhere.
Session started 2.10pm ends at 3.07pm, so no, it wasnt because Im 10mins late, it was the head push that she didn’t explain or discussed with me at all and now Im left with horrible pain and the same pain I came in with.
2 stars was for a very nice one I had in the first visit: Analie. She was relaxing and attentive to the parts I needed.

👎UNPROFESSIONAL! It’s just money grabber! I requested 90min deep tissue massage when I came here. The therapist, Wei Lu is so rude she was laughing and arguing with me as explaining my muscle discomfort over the phone. But i still came in for my appointment because I badly need massage. During the session I kept asking for more pressure and was ignored but I just felt lots of oil touching my skin without pressure. After the session I asked her what is deep tissue massage mean for her, she said it’s just relaxation. She looked upset when I left, because I did not put tip her after. I’m surprised to be charged with RMT receipt because she never did anything to help me with my pain. I felt horrible because my expectation was not met and being laugh at. I had to book same day, for another massage session somewhere else. It was an unpleasant experience for me.

It was the worse experience. I have never written down any review in my life but this is my first time to do it. This is because they are not professional and playing your schedule. Also, they charge your insurance even though you didn’t get any of service. PLEASE LOOK FOR the other place to get massage. One massager is going to put on oil and end of charging $100 over. Please do not waste of your money and time.

This is an amazing place- clean, professional and kind. Nathan Z gives excellent massages! He goes deep into the muscle tissue while stretching you. He listens attentively to your needs and responds with care and targets your problem areas effectively. I look forward to going back regularly.

I have been going to this clinic for a year now and even though I already moved to Waterloo I still come here for massage, acupuncture and cupping! The place is very clean and staff are very nice and accommodating. I sometimes book very last minute and they make sure to make a way for me to be seen as I live very far. My mom also comes here and she loves it as well because it’s very accessible if you commute and she sometimes just walk to the clinic as well because she lives within the area. Would totally recommend going to Sheppard Bathurst RMT!

I visited Sheppard Bathurst RMT today for the first time and had a great experience. I saw Lena for a massage and she was very thorough and receptive to spots that were painful for me. She took her time and slowly worked on those areas and by the end of the hour, I was already feeling an immense amount of relief. I've seen several massage therapists over the years and Lena is one of the best. I especially liked how she was willing to suggest other treatment options, but she was not pushy when I declined. The woman at the reception desk was also very kind. Overall, it was a very respectful and relaxing experience and I'll definitely be going back again.