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Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
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Reviews — 8
This cvs is terrible, so small and crowded isles are tight and inventory always low. Needs a revamp or larger store.
I came today to this pharmacy to drop of a prescription. A person by the name of " Yumi", saw the prescription and immediately said " insurance doesn't cover for this medicine". She didn't even know I have commercial Insurance from work. She put out an angry face, when I asked her to check my insurance. The way she spoke to us, it felt that we were bothering her. This type of employee should not be allow to work at the front desk. She should work away from patient. Perhaps stocking medications would be a better place for her.
Horrible! I bought Mucinex. When I got home the side of the box was open. So had to return it, drive back, waste my time and gas. Only to tell the girls at the counter this was an "even exchange." No additional monies at issue here! The time it took to just do that and hear these girls say "it's the company policy" I WAS DONE. Put me through all that for a even exchange is "horrible CVS policy...Plain and Simple. Will sorely consider NOT coming back with that kinda of service!
Five stars only because the gentleman that works there now is so polite and very helpful. He’s the only reason I gave this CVS five stars.
This cvs is horrible. Every time I go there they claim they never recieved a prescription. Then I have to wait on line to talk to a pharmacist and magically it's there. Every visit is at least a half hour, sometimes over an hour. They don't pick up their phone so I cannot call in advanced to make sure I'm not wasting my time.
Today, I waited for a half hour and they can't find the prescription. I called the Dr and they said cvs recieved and confirmed it. Dr said they will resend it. I told them to send it to Walgreens instead. Drove down the street and I was in and out. Never again.
Staff isn't helpful, slow, and some are rude. They need a new system and an entire new staff to operate it.
Today, I waited for a half hour and they can't find the prescription. I called the Dr and they said cvs recieved and confirmed it. Dr said they will resend it. I told them to send it to Walgreens instead. Drove down the street and I was in and out. Never again.
Staff isn't helpful, slow, and some are rude. They need a new system and an entire new staff to operate it.
This CVS is far from helpful. They never call if there is an issue with your prescription. When you call, you have to wait 20+ minutes to speak with someone. After you clear the confusion, they ask you to wait for 30 minutes to receive your prescription because “they are busy”. I don’t believe being busy is my problem, especially when I have been calling since the morning and I come to pick up my prescription in the evening. When someone finally gets on the phone, they yell to get their point across. When you arrive 10 minutes later, they tag on another 30 minutes. By far the worst customer service in the medical field. Changing pharmacies.
The pharmacy NEVER answers the phone. I’ve called multiple times and not one person answers. They can’t even say they are short staffed because when I went in person there were FIVE workers plus the pharmacist there which also has no customer service skills and is not friendly . When I arrived their phones were still ringing and it even alerts them “pharmacy call” as they ALL continue to ignore it . As a pharmacy they are not proficient and seem to be clueless about insurance . I recommend Walgreens 1000x more than this CVS. I was in and out in 10 mins . So aggravating going to this CVS. Never again.
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