Tesco Cafe

Expensive, no free child meal so check your receipt. Shocking customer service there staff have no experience they didn’t know what they could serve we got told only sausage and bacon was left from breakfast and that was at 4:15pm. Serve my son vegetarian sausage even tho I asked for meat.

Bad service they were talking in the kitchen 40 min wait for a chip cob longest i have ever waited i use tesco cafe from Durham to penzance this is the one to close. I will be making a formal complaint when i go to others if there is a waiting time they say but they we're talking and laughing in the kitchen

Went in looking at menu.
Staff said we are only doing cheese toasty or panini so much for all the other things on the menu would just eat get the same service not much change here except paint and chairs boo still rubbish

Pricey breakfast at £8 but all good quality and good service.

Worst cafe iv ever been to went with a friend for beans on toast and a cup of tea.... the tea was so weak no matter how long we left it.
Beans on toast came out freezing cold sent them back and when they came back out the toast was black my friend had all the beans and I had all the juice will never eat there again .

Found a stone in my jacket potato, cheese and beans...yes that's right, you read that a found a actual stone/small pebble in my jacket potato. If I had bitten hard it would of broke my tooth. I told the lady working there, she just said that's weird and did nothing! I was in a rush because I needed to go back to work, I work for the NHS and I was having dinner with my father. I called the complaint line, was told someone would call back and no one did. Absolutely disgusting service and no follow up. I'm going to go into store and speak to.them directly. I'm still in shock and think it's the worst experience I've ever had. Why would you even allow someone to leave a cafe without a refund or an apology. No call back from the store manager speaks volumes, awful.

It's had a long overdue face-lift (it really was an absolute hole before), but that's all that's changed. Service still slow, product average and if your orders in any way complicated, settle in a for a long wait.