Royal Mail Group Ltd

Absolutely shocking service.
Was home waiting for parcel and updated as attempted to deliver whilst I was sat in living room.
Liars and I’ll be making a formal complain to head office. Need to get new staff!

Total shambles, delivery was arranged to be collected from sorting office, they ignored this and then faked a delivery delivery to the house.
This is now the second time this has happened in the last few months and makes matters worse when they also don’t respond to formal complaints. Now they don’t even know where the parcel is and yet again seem to have lost the plot.

Not recommended and useless

Great service off Brent he was really helpful

To be delivered 24/July. Front door left wide open. You can see into the house. I kept in all day due to parcel being delivered. ...I received a message stating 'attempted delivery but no one available to receive parcel '..... total lies

White bald guy refused to give me my parcel and told me to pay for my parcel when clearly the right shipping was paid for

I received a card saying they couldnt make a delivery due to insufficient postage paid and I had to pay £1.50. I did this and they said it would be delivered today. NO SIGN OF IT. I class that as fraud

Nightmare opening times....keep changing with no warning!
Now only good to those not working mornings😢