Breitling Boutique

Great customer service from Mr. Vadim. Bought a nice watch and he was helpful throughout the whole process. The store is also really nice and it’s worth to just stop by and shop around. Would definitely buy there again! Thanks for the excellent customer service.

Came to Milan on vacation from the US, and was looking for a nice watch. Checked out Rolex, Omega, and Breitling. Rolex was the absolute worst in customer experience. Vadim here at Breitling offered the absolute best customer experience: patient, helpful, not pushy, knowledgeable about the timepieces.

They have a fantastic clothing boutique downstairs with an impressive bar, for which we were offered drinks. Vadim ensured all of the paperwork was filled out, and honestly this was just a really enjoyable experience compared to some of the other watch shops in the area.

If you’re debating between Rolex or Breitling, stop into both stores and decide for yourself. The customer service, in my opinion, is the tie-breaker.

Top notch customer service and atmosphere! Nicla was super helpful and knowledgeable. We enjoyed a few drinks at the in house bar downstairs as my husband picked out a beautiful watch. I highly recommend and will absolutely be back on our next trip to Milan!

We went to the shop twice in an hour interval, the people who work there looked at us denied us the entry twice for no apprent reason. Too bad I wanted to buy a watch for my wife and a watch for me. We are really disappointed with the shop and brand.

I just walked in randomly but ended up buying two watches! The team is the most professional, polite, cooperative, and friendly I have met in years. Special thanks for Vadim.

Thank you for the friendly service and personal advice and vision for my next Breitling by Nicla. They perfectly helped me with a nice wristband for my CrossWind. Grazie mille

Very nice Breitling Boutique with very kind staff. You can feel in the Breitling family. Thank you for everything and see you soon