Whiteabbey Hospital

Have attended Whiteabbey recently for both CT scans and endoscopy procedures. Appointments have been on time and every nurse and staff member has been lovely and taken the time to talk me through procedures and answer any questions in advance - I've been really pleased with the level of care provided.

Really really want to to give it 5 stars but on 2 occasions now I have been told first that I have cancer (without confirmation) and secondly that it had returned (without explanation) and both by nurses - not consultants and the second time by a nurse who didn’t understand the relevance is what she was telling me. One day a nurse’s insensitive comments will lead to a person taking their own life. Two days on and I am in deep shock with zero support and no one to clarify. Absolute shame on that nurse - more so the second one.
(And is saying ‘I bet you didn’t expect that?’ An appropriate way to tell someone they have cancer when they are least expecting it!! Especially when it took 2 months to actually confirm.

I see no comments from Whiteabbey Hospital so assume they don’t read this.

Have been to Whiteabbey on a few occasions now. Not once could I ever fault the care and treatment I have had there
Was in endoscopy unit today for a procedure. Every nurse was lovely. Very friendly and professional. Nina who dealt with me through all was very sweet. During the procedure Linda and Dr Gray were excellent along with the others. Made me feel very relaxed. And of course the wee nurse who made my coffee and toast it was the best ever.
I highly recommend this unit and hospital.

In for a procedure today and every single member of staff from reception to the consultant was fantastic. Wonderful, warm caring people. Thank you.

A 1 star and this us because there is no other option. Shocking and appalling service and level of care at Oakview House and utterly an out of control level of medical negligence and lack of trained staff to deal with the different levels of mental illnesses.

Had appointment at this hospital at 9am this morning. Parking very accessible, taken very promptly by Claire at the bone clinic, she was very friendly and professional, Rebecca did my x-ray and was amazing too, had further meeting with Claire who reassured me about what I need to do

I actually have to push myself to give 1 star for ward 3 its a den of inequity i hope when my dad leaves i will never set foot in the place again. Strategy for reabilitation is sedation question the doctors decision and u can b sure she will not listen to close blood relatives at all she believes she is god with no intention to listen to any concerns. After 1 day in this awful place i was deeply concerned for his well being i watched as he was forced to stay in bed or when he was sitting in chair a table used as a restraint to keep him sitting. I am not denying the fact that my dad is at risk of falls and needs close observation but come on its against his human rights!!!!! Twice now ive asked a nurse to assist daddy to toilet and on both occasions it took over 30 mins. I know wards can b busy but all permanent staff appear to b in staff room while pleasant agency staff appear to b holding the place together. Cant wait until my dad is discharged i would love to hire a bus and take all the patients to a safe environment. Now in saying all this there is a few caring staff but the rest should think about their actions every1 of your patients r human beings not an object or inconvenience!!! people with an illness that r needing help that r frightened and confused. Roll on the day my dad is in a safe place with person centred care i feel phsically ill going in and when im leaving him. Its so sad!!!!! Also a senior social worker claimed that under dols that gives them the right to do as they please and can restrain as they choose to do so i think she must have trained at muckamore absolutely disgusting comment to make just who does she think she is!!!