Henson Ridge Apartments

DO NOT MOVE HERE ......lived here for 7 years , they don't care about their tenants, you will have water leaks that cost your bill to go up, they don't do regular maintenance keep up. they don't change carpet , they don't fix anything . they don't answer the phone . i have callED DOH , HOUSING EVEN THE MAYOR ON THIS COMPLEX ...YOUR BETTER OFF LIVING IN SHELTER THEN THIS PLACE ..THEY KEEP CHANGING MANAGEMENT SO THAT NO ONE IS HELD ACCOUNTABLE AND THEY WON'T TELL YOU WHEN THEY CHANGE MANAGEMENT. THIS WHOLE COMPLEX NEEDS TO BE SHUT DOWN

Please don't move to Henson Ridge. They've got new management. They don't send out any correspondence for changes. I've been here for over ten years. My water got turned off with no warning. Never have to cover water in my lease. Still without water for two week. Management says I'm responsible for back pay and I'm not even on the water bill account to discuss with dc water. Which by law the owner of the property is responsible to pay the water bill. Don't waste your time. Leasing do not take the tenants serious. They look down on you and discriminate.

I walked in to apply for one of their houses, just for them to keep my money order never showed me a tour of the house they also told me five different stories to stories out of five they told me they had house waiting for me. And maintenance have to fix it up. Remind you I have a voucher. And then they told me I was on a waiting list. just for it to turn out to be a lie, they never answer the phone or emails. They also never told me if I was approved or not I really don’t think my application was put in . The district need to be called on them. Because that is very unprofessional. And stealing is a crime.

Today, May 16, 2024, the Community Manager of Henson Ridge Townhomes and I sent emails back and forward
after inquiring about having a damaged blind and window screen replaced in my unit. She informed me that if I wanted the damaged blinds replaced that I would have to pay - bring a money order to the office for repairs. I asked why do I have to pay when two other tenants in my culvasac recently had their blinds replaced and didn't have to pay? She asked for their names, which I refused to reveal. I also informed her that my request was over 3 months ago and that I was on disability with a fixed income and a tight budget with limited funds. $35 to $50 is a lot for me to pay for replacing a blind and window screen. Bottom line, she said, "Unfortunately, I am unable to assist you." As a senior citizen and disabled individual, I think this is so inconsiderate and unfair when other tenants have been given the privilege of not paying for damaged items in their units and I have to pay. Nevertheless, after 5 years, I still love my place and am very grateful for the comfort and convenience of living here. I just want 1 blind and 1 window screen replaced to keep up the beauty of Henson Ridge Townhomes.

My grandmother has lived around here for 18yrs she needed new renovation in her home it was wayyyyyyyy past due she almost fell down her steps three time because of the wear a tear of her carpet they came and only did her steps the bastment steps and the kitchen floor no basement carpet or livingroom carpet mind you everything in my grandmothers home as far as the carpets and cabinets are 18yrs old nothing gets done right in this complex

I been living in Henson Ridge since May 2017. It's by far the worst place I ever lived at. It seem like every year they change management team n they get worst n more unprofessional. They barley answer the phone. They don't fix nothing in my place. My dryer, refrigerator, garbage disposal, my light switch don't work. Every time I call to get these fix they say that's a maintenance issue and they can't help me. So they say I take your phone number and we will call you back but they never do. I been looking to move since I got here. I would never recommend this place to no one. I don't know who be hiring these people because they not putting the right people in these jobs. I pay the full amount for rent and every month on time but it seem like I still can't get no answer. And when I ask for a higher up management they don't know the phone number. They can be very rude or the phone when you trying to get answer on why things are not getting done. They say because of Covid and when I say most of my out standing tickets are before Covid they don't have nothing to say. PLEASE STAY AWAY FROM HENSON RIDGE TOWNHOMES.

Shelly Griffith the community manager is by far the worst manager of all, extremely rude aggressive and trashy, no class at all, very judgemental towards residents, lacks management knowledge and skills, just lazy and disappointing! If you can move elsewhere please do so, they share your business with other residents, maintenance is a joke almost non existing!