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Laid-back hotel with a water park, 3 eateries & 3 bars, plus a bowling alley & climbing walls.
Photos — 93
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Reviews — 8
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The room was very spacious and it was a very awesome hotel for the family. My only complaint is I think they have some kind of woodsy scent in the hotel that my kids didn't like. They are sensitive to scents. Otherwise, they had a great time. Also, I wish they had a hot tub. That's why I didnt give 5 stars.
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The staff here was incredible. Only positive experiences to speak of. Gift shop employees were so kind to my daughter. Don't forget to stop by and pick up your free wolf ears. Summer Camp dance party in the lobby was super fun and the "counselors" really got into it.
A few inconveniences like no housekeeping during your stay, and all pre-set buttons on the in-room phone lead to nowhere (housekeeping, front desk, security calls weren't answered). If you want additional towels or linens, you had to stop at the front desk to request them. They were delivered crazy fast (within 5 mins) but it wasn't convenient to wait in line to request them.
Breakfast (takeout to our room) was amazing and a ton of food for the money.
Arcade games are ridiculously overpriced, but that's not shocking.
Water park was fine, size and activity wise. Best part: the life guards were machines. I've never seen lifeguards as attentive as these.
We'd definitely stay again, if we make it back to the area.
A few inconveniences like no housekeeping during your stay, and all pre-set buttons on the in-room phone lead to nowhere (housekeeping, front desk, security calls weren't answered). If you want additional towels or linens, you had to stop at the front desk to request them. They were delivered crazy fast (within 5 mins) but it wasn't convenient to wait in line to request them.
Breakfast (takeout to our room) was amazing and a ton of food for the money.
Arcade games are ridiculously overpriced, but that's not shocking.
Water park was fine, size and activity wise. Best part: the life guards were machines. I've never seen lifeguards as attentive as these.
We'd definitely stay again, if we make it back to the area.
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Water park is extremely fun and interactive. Definitely make time for the Flow rider and all the big slides. One stop shopping for all things kids would love like arcade, rock climbing, ropes course etc
The staff are fun and helpful and are committed to a great experience.
But the rooms are terrible and not worth the money. Very archaic and out dated rooms. The sink is in the main room, water pressure is terrible. Beds are quite uncomfortable and old, no blankets or duvets are provided. Most sheets are stained.
You are better off staying ANYWHERE ELSE and buying a day pass.
The staff are fun and helpful and are committed to a great experience.
But the rooms are terrible and not worth the money. Very archaic and out dated rooms. The sink is in the main room, water pressure is terrible. Beds are quite uncomfortable and old, no blankets or duvets are provided. Most sheets are stained.
You are better off staying ANYWHERE ELSE and buying a day pass.
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I have never stayed in a cleaner hotel! The staff at this location is absolutely wonderful. The list of activities is endless. We stayed for 4 days and never ran out of stuff to do! They have an arcade, waterpark, bowling, lots of dining places, a great gift shop and a lot of little things for the kids to do every day in the lobby (yoga, dance parties etc). Back to the cleanliness, though. They had staff mopping, sweeping and doing general cleaning every single time we went anywhere in the hotel. I highly recommend this location and will definitely be going back!
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So far, my experience has been pretty good. The room is nice and clean, but it has very poor lighting. The shower was small, but clean. The AC works, and isn't obnoxiously loud. The traffic noise level isn't too horrible at night.
⚠️Update: the beds do not have fitted sheets, just regular ones tucked in. But they're too small (as shown in the picture). And the AC is quite loud. At a hotel with such a reputation, you would expect better quality. The service is good though.
⚠️Update: the beds do not have fitted sheets, just regular ones tucked in. But they're too small (as shown in the picture). And the AC is quite loud. At a hotel with such a reputation, you would expect better quality. The service is good though.
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So much fun! Very family friendly, water level at its highest is 5 feet (and only at the back of the wave pool!) Great lazy river, plenty of tubes and lifejackets, amazing scan and go system, very fairly priced locker rental, plenty of bathrooms, awesome splash pad, lots to eat and drink, arcade, gift shops, bowling, ropes course, mining. You won't be bored!
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We stayed here recently for 4 nights. Overall I would say it's a very nice place. I like the continuous efforts of the staff cleaning the common areas. Everywhere you looked someone was always cleaning something. We enjoyed the food options available on site. We ended up using the on site food options more than expected due to the odd water park hours. Which brings me to my 4/5 star review. The water park hours are 10 am to 8 pm. This was a negative for my family as we wanted to go do everything the cities had to offer during the day and then come back to enjoy the hotel. 8pm closing time was very frustrating and then it not opening until mid morning made it even worse. I understand why they have it this way, but definitely frustrating for the pricey stay, we didn't get to allocate much time for the extras on site.
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