Tribeca at Camp Springs

Jeffery specifically at the leasing office was always polite, answered all 101972 of my questions, and was patient with me as I considered this as a place to live. Generally at other spaces I can barely get through to a real person but Jeffery always made himself available! Units are more spacious than most apts in the area.

Let me start off by saying my experience with Tribeca@Camp Springs has been nothing short of AMAZING!! From my initial phone call speaking with Jeff to visiting the property and meeting Ms. Ikia everyone was so warm and Welcoming, the property is kept absolutely immaculate, from the leasing office to the actual apartments is all beautiful. The staff here were able to answer all my questions and even lighten the load with my concerns (considering this is my first apartment). I could not be more pleased and excited to be moving here this month right before the holidays. Absolutely recommend and please ask for Jeff, Chanise and Ikia. Truly heaven sent!

If I could give zero stars, I would! DO NOT MOVE HERE! Especially if you’re a military member. This was my second time living in Tribeca. I completely regret it and was more than happy to pay the $4K to break my lease early. 10 yrs ago it was a nice building to live in and only older more mature folks occupied it. Fast forward to now being my second time stationed in the area…this place is ghetto. They done let any and everybody move into the building. Dogs running wild biting people. Dog feces in the hallways. Kids throwing trash out in the garage and hallway areas. Many of my friends in the building have had their cars broken into multiple times due to the garage gates being broken for 8 months now or just ghetto neighbors having their crime ridden boyfriends living with them. Tow truck man riding around all times of the night taking the wrong vehicles. Package pickup constantly being broken as well as elevators and doors leading into hallways constantly broken. My friend’s air conditioning went out this summer while he had a newborn there and management didn’t do nothing to help him. He had to wait a week for the cooling company to come out and spent his own money on a mini air conditioner unit for his child. Soo many domestic issues and fights or loudness throughout the building all times of the night. Leaks all throughout the garage and they never have the floors power washed so you’ll be tracking dirt everywhere. The carpets are horrendous and they tried to dye them at one point which failed miserably. For these issues the management has no answers and responds like you have to deal with it since other people deal with it….Wow, how incredibly unprofessional. It’s really on the building management, which I’m told has changed out FIVE times since I last lived here. Whichever rich group of people owns this building should be ashamed of themselves. This place needs to be condemned. If you have the money, just do yourself a favor and move out to the VA side of the bridge. Maryland apartments are in the hood and in DC you’re gonna pay $3,500 for a closet space and exposed street side parking. Again, do not move to Tribeca.

Been living here almost a year. Overall experience is fairly high. Cha'Nise was a large reason I decided to move here. She was inviting and honest from the jump. All staff in the leasing office and maintenance are kind, friendly, and helpful. The building is overall well kept. Small issues arise like an elevator is out of service, but nothing major for me. Everywhere has pros and cons.

If you are seeking a safe and quiet place to live I wouldn't recommend Tribeca. I have lived here for several years and the past 2 years have been very challenging. My car was stolen twice from the garage here last year. Cars are not secure here but they are incredibly aggressive with towing.

UPDATE 8/9/2024 it's now 5:52 am and woke up around 3:50 am because of the yelling and singing coming from my neighbors unit. I called the security dispatch number at 4:58 am and of course no one picked up. However this is very typical of the management here. There have been multiple times when I have called the management office and no answers and I make sure to call during operating hours. Apparently, management have responded to my initial review asking me to reach out to discuss my issues. I stopped reaching out to the on-site management team because I would never get answer. I'm been corresponding with the off-site residential support team member Sarah since October 2023 and have informed her or every noise disturbance I have experienced. She said she would forward my messages to the management team onsite, but I'm not sure if that ever happened since this has been a recurring issue. I was informed yesterday that the off-site residential support team will no longer be available to residents. I have exhausted all of my means to resolve this matter. I am not confident that it will ever get resolved unless I move and that seems very unreasonable to me but that's what I need to do to to be in a more peaceful environment so be it!

Residents are allowed to have have loud parties after hours that disturb other residents. These noise disturbances make it really difficult to sleep through the night. I have informed both management and security about the after hours noise disturbance and the security guard literally told me his hands are tied in regards to resolving the matter. I have sent countless emails to management which I am assuming haven't addressed because this issue has persisted for almost a year now.

Many of my neighbors have moved due to the lack of safety and overall management of this complex. There have been at least 4 different property management companies within the past few years. I am actively working to move out and look forward to the day when I'm officially gone.

My refrigerator went out while I was gone on vacation. When I returned, all of the food in my fridge had to be thrown away. With the cost of food now, this was beyond painful! The team in the leasing office and the maintenance team took great care of me. They got me a new refrigerator and gave me a credit on my account for the lost groceries. They were wonderful to work with and very professional which is hard to find these days!

I am in charge of the compliance program at my property and I frequently tour properties in the area to get a feel of what other companies are offering as far as compliance and customer service goes, This past week I stopped by Tribeca as an under cover agent and I toured with Mr Willis, I must say, he was hands down amazing! One of the BEST leasing agents in the area! I almost called recruiting but I couldn’t blow my cover! As a Property Manager in PG County, KUDOS to the Mr. Willis ans his team for providing superior service to a “very picky prospect!”