Local Guides World
Chain with a hipster vibe known for on-trend fashions, accessories & quirky home-decor items.
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Reviews — 8
This is the nicest urban outfitters I’ve been in with the kindest and most helpful employees. Helped me pick up a dress and put it on hold for me - they went above and beyond. Thank you!
My daughter loves this place. Her favorite store, all of today's fashions. The associates are very helpful in helping you find things and very hopeful with rewards and coupons.
Great shopping day today at UO! Good location at the mall corner with outside access and convenient 2-story space. Nice sale, neat clothes racks that staff keep on top of and comfortable fitting room. Nice store and staff!
Costumer service and management are horrible. There was a 40% off sale. I found some cute shoes on sale and went to buy it. It wasn’t coming up as sale but there were a million of the same shoe also with the sale sticker so they honored it. When I was rung up they wouldn’t give me the 40% off sale and when I asked why the shoes are on sale the guy said “I was just being nice giving you the sale price”. No your not being nice it’s your job I just don’t think they wanted to honor the 40% off because I would have gotten the shoes really cheap. It’s not my fault that’s the sale price and it’s 40% off. Just stay away they clearly don’t want money or business.
The store is extremely dirty! piles of dust and dirt and fingerprints everywhere. for the prices they charge they should have somebody cleaning the store, even the check out counter had piles of dust.look up at the ducting and black water sprinkler pipes, 2-3” of dust.
Located inside the Walt Whitman Shopping Center right off of Route 110 servicing Melville and the adjoining areas of Suffolk County. Plenty of parking and a wheelchair accessible entrance. Clean facilities. No public Restroom. Nice staff. Credit cards accepted. We will definitely be going back.
For a pricey store on the mall, you would think their customer service aka sales associates would be viable and helpful. They have a second floor accessed only by stairs from what I could see (there wasn't anyone around to ask if there was an elevator) so if you have any issues walking up and down stairs like I do, it's a definite negative or if you have little ones in a stroller good luck
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