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Reviews — 8
Had to wait an hour for departure. Was horrible by the time we took off I was almost asleep. Said check in at 630 people rocking up at 725.
No issues with service vessel, however contractors travelling back to Perth overcrowding, over drinking and abusive. Considering they were not on trip to the island, obviously not enough room for them returning to Perth. Families and children left standing when contractors taking up seats with bags/ backpacks.
Perhaps seperate sailing for contractors should be allocated to allow for space, safety and comfort .
Perhaps seperate sailing for contractors should be allocated to allow for space, safety and comfort .
Great experience with this company. From the hotel shuttle, picking up the bikes, catching the ferry across, to using the bikes, quick service home and great crew members, I have nothing negative to say. Thank you so much for making our trip to Rottnest Island so easy and enjoyable.
We recently traveled to Rottnest Island with Rottnest Fast Ferries and were thoroughly impressed with the excellent service and overall experience! From the moment we checked in, the staff were friendly and efficient, making the process seamless.
We appreciated the option to rent bicycles and snorkel gear, which added to our island adventure. Just a heads up - be sure to pay the deposit at the counter to ensure the safe return of your rented items.
One thing to note is that the ferry doesn't have allocated seats, so be sure to check in early to secure your spot. However, this actually worked in our favor as we had the freedom to choose where we wanted to sit! The seats were comfortable, and there was plenty of space to move around on the ferry, making for a pleasant trip.
The schedule was prompt and on time, which was greatly appreciated. The crew were professional and courteous, ensuring our safety and comfort throughout the journey.
And, a great bonus - you can grab snacks and refreshments at the ferry bar on the ground floor! Perfect for a quick bite or drink before or during your trip.
Overall, we were extremely satisfied with Rottnest Fast Ferries and would highly recommend them to anyone traveling to Rottnest Island. Keep up the great work!
Recommended for:
- Excellent service
- Comfortable and spacious ferry
- Flexible seating
- On-time schedule
- Option to rent bicycles and snorkel gear
- Ferry bar with snacks and refreshments available
Note: Don't forget to check in early, pay the deposit for rented items, and grab a snack or drink at the ferry bar!
We appreciated the option to rent bicycles and snorkel gear, which added to our island adventure. Just a heads up - be sure to pay the deposit at the counter to ensure the safe return of your rented items.
One thing to note is that the ferry doesn't have allocated seats, so be sure to check in early to secure your spot. However, this actually worked in our favor as we had the freedom to choose where we wanted to sit! The seats were comfortable, and there was plenty of space to move around on the ferry, making for a pleasant trip.
The schedule was prompt and on time, which was greatly appreciated. The crew were professional and courteous, ensuring our safety and comfort throughout the journey.
And, a great bonus - you can grab snacks and refreshments at the ferry bar on the ground floor! Perfect for a quick bite or drink before or during your trip.
Overall, we were extremely satisfied with Rottnest Fast Ferries and would highly recommend them to anyone traveling to Rottnest Island. Keep up the great work!
Recommended for:
- Excellent service
- Comfortable and spacious ferry
- Flexible seating
- On-time schedule
- Option to rent bicycles and snorkel gear
- Ferry bar with snacks and refreshments available
Note: Don't forget to check in early, pay the deposit for rented items, and grab a snack or drink at the ferry bar!
The service was impeccable! AND free coffee onboard!! The pick up and drop off service was also extremely helpful. Anyone thinking of travelling to rottnest should definitely book in with this ferry company
Great service, smooth ride on a catamaran. Professional and friendly crew
Absolute disgrace
Ferry was oversubscribed, too many tickets sold.
We waited on the pier for over an hour with hundreds of people, pushing, queue jumping and insulting/verbally abusing each other.
No communication along the queue by the crew as to what was happening.
You sell tickets therefore you know your numbers, NOT GOOD ENOUGH
Ferry was oversubscribed, too many tickets sold.
We waited on the pier for over an hour with hundreds of people, pushing, queue jumping and insulting/verbally abusing each other.
No communication along the queue by the crew as to what was happening.
You sell tickets therefore you know your numbers, NOT GOOD ENOUGH
