Bexley Duluth

I would like to say thank you for the amazing customer service and welcoming that I receive from the staff at The crest at Berkeley lake I would especially like to give. A shout out to Luis. He was so patient and welcoming from the time I step foot in the door inquiring about the community till today me signing my lease and becoming a part of the crest at Berkeley Lakes community he had that same amazing customer, service, and big smile. Thank you do much Luis keep up the amazing job team 🫶🏾Vanessa

Funny thing, i don’t rent here. I am visiting a friend but good god is this the LOUDEST apartment I’ve ever slept in. If you have an apartment that faces the road, you will get zero sleep. You can hear a leaf crunch on the side walk. The walls and windows have zero sound proofing or insulation. You can hear the neighbors talking at a more than reasonable inside volume. There is just nothing in these walls! For the prices they are charging, you can absolutely find something more worth the value. It’s a shame bc the inside of the apartments are very nice. But the materials are so cheap. I could never pay this much to have the worst sleep.

I have to share this! After moving from out of state and checking out over 10 different apartments, I was feeling completely lost—until I found Bexley Duluth and met Elena. She made such a huge difference. Right from the start, Elena made me feel at home. She wasn’t just showing me around; she listened to what I needed and took the time to explain everything so clearly. It was like she was helping a friend, not just another tenant.

Elena’s warmth and professionalism really stood out. She answered all my questions and made the entire process feel so easy. Honestly, after meeting her, I knew I didn’t need to look anywhere else. Now I’m happily settled, and it feels like home. If you’re looking for a place, seriously—check out Bexley Duluth and talk to Elena. She’s amazing!

I loved living here!! The people were amazing! Jose, Dalana, and Hannah are always so friendly and helpful! Loved living here and hated having to move out! There were monthly tenant events that were always super fun!

I've had the pleasure of living here for a while now, and I couldn’t be happier with my experience. The apartments are modern, well-designed, and offer all the amenities I could ask for. But what truly makes this place stand out is the management, especially Jose, the property manager.

From the day I moved in, Jose has been nothing short of exceptional. He is extremely professional and attentive to residents' needs. Every interaction with him has been smooth and efficient. Whether it’s handling maintenance requests or addressing concerns, Jose ensures that everything is taken care of quickly and thoroughly. On one occasion, I had an urgent issue with my plumbing, and Jose had a maintenance team on-site within an hour, resolving the issue the same day! His level of communication is also outstanding—he keeps residents informed about community updates and always follows up to make sure problems are resolved to our satisfaction.

What’s impressive is his ability to balance friendliness with professionalism. He’s approachable and always greets residents with a smile, but at the same time, he maintains a level of efficiency and reliability that makes living here a breeze. Jose truly makes this place feel like a well-managed, stress-free place to call home.

I have been living in Bexley Duluth when it was SODO Duluth and with the old crew and I can say I’ve had a great experience since moving in!! There have been issues with the elevator not working but it seems they’ve gotten a handle on that! And it seems someone was always defacing the wall next to elevator I’m so glad they put a camera facing the elevator so they can catch whoever was doing it!

The maintenance responds to your requests within 24 hours so grateful for that they keep the lobby areas in the buildings clean but of course, you got some folks that are just plain nasty leaving their trash in the stairway, lobby areas of the buildings and not cleaning up behind their pets.

I do love living here and the staff has been great no issues. The only issues I have is retrieving a package from the new mail system they’ve replaced. You have to really pay attention when putting in your code because if not you’ll end up putting in the wrong code and continuously get an error message so frustrating!! Also, what has happened to cleaning the stairway? I know it starts with us but my goodness.

Overall, great stay i just wish the tenants would take care of the property a little more.

*Update — After speaking with the property manager, Jose. It is clear he is in no concern for my family’s health, nor cares to take immediate action to better the situation. He answered the phone with a different name, and lied to me repetitively. Also, joking about someone’s health is not funny at all. This man is a disgrace to this complex and needs to be held accountable. I work in management, and he’s very unprofessional for his position. I just had a licensed professional come out to inspect the unit, and the graphs came back with very poor air quality. They also found more Sheetrock covering my air unit, and early development of mold. This was the last thing of proof to give to my attorney. I’m getting out of here immediately, even though my lease isn’t up for a few more weeks. I gave Jose a chance to make things right, and he does not care. DO NOT MOVE HERE.

My time is almost up and it’s time for me to speak up about my experience here. First of all, the stairwells are absolutely disgusting and more than half of these dog owners shouldn’t even be allowed to own a pet. People let their animals pee in the buildings, and defecate outside without picking it up. The building constantly smells horrible of everything foul you can think of. In my situation, I’ve become ill the last few months because of the air quality. Every apartment complex is mandatory to have new air filters replaced, and I’ve never had mine replaced. I’ve put in maintenance requests in the past, and also verbally expressed my concerns to the maintenance crew and everything gets swept under the rug. My air quality was so bad, I took it upon myself to figure out why dust keeps getting all over the apartment and why I’m constantly cleaning. When I removed the cover where the main unit is I was left speechless. I found mounds of dust and dirt behind it. I cannot believe I was breathing this in the entire time I lived here! This is completely unacceptable, and the fact the previous tenants never figured it out is astounding. Here are pictures and a video of me getting behind it and cleaning. Why am I the one having to clean up their mess? Other tenants beware of this! I wish I took a full video of the dust accumulated, but I was so frustrated about this situation I just wanted better air quality. Luckily, I was able to capture the last bit of remains. You can clearly see thick layers of dust that I’ve been breathing in during my stay. This is a huge concern, and considered constructive eviction. If you’re new, consider getting an attorney involved or let the leasing office aware of this. I’m extremely disappointed.