The Crest at Berkeley Lake Apartment Homes

Living here has deteriorated over the past year. People have moved in that have 0 respect for anyone around them and management doesn't seem to care. People will rattle your floors with their music from cars outside to neighbors shaking your walls at 3 am with their TV. Walls are either too thin or the community has just gone to hell. Don't rent here period.

I’ve been a resident at Crest at Berkeley Lake for about 5 years now. Any time I’ve ever had an issue with maintenance or getting something handled in my apartment Luis has gotten it handled. Always attentive, cares about your issues, and goes about handling it in an urgent matter. Even when I wasn’t always coming into the office with good energy he’s always had patience and been level headed with his problem solving. I’m thankful for that. I dont Ever write reviews. But he deserves one.

The apartment is full of cockroaches, and when I mentioned that to a neighbor who works for a pest control company said that they're all like that. They told us the place was clean, but there is a half inch thick dust layer on top of the refrigerator and the floors are very dirty. The dishwasher does not have the appropriate wheels and tracks. Even though it's brand new. I do not recommend living here and I really would like to contact the government for uninhabitable living situations

this is in my front door apartment. the worse management i have mold in my celling over a month and they no even came to fix it
trash is been days no taking and i pay for some days is 4 days without pick up

Recently, the guest bathroom and my room was flooded with toilet water after the pipes from my toilet exploded. Ignoring the fact that ,in the process of them clearing my things out my room they destroyed countless items by throwing my things in the bathroom and tub, they just removed the padding under the carpet and not the carpet itself. The incident happened May 13th, and as of May 30th, the stench of dried carpet that was drenched in water, has completely enveloped my room. Every time I go to sleep, which is on an air mattress on the floor because my entire bed was drenched in toilet water, the smell of mildew wafts into my nose, and it is not pleasant. The smell is horrible and it won’t be going away anytime soon because they won’t replace my carpet!

We’ve complained and complained, yet changes do not happen here! We’ve lived her for over a decade, and the treatment over these past years has been absolutely disastrous. Mind you, when we went to discuss what would happen with my carpet after it was left soaked with toilet water for three hours, it was said that “We can’t make any changes unless [property manager] is here. I wasn’t able to sleep in my room for the rest of the week and could only listen to the obnoxiously loud fans dry my floors, which toilet water had already set in.

We pay extra for everything, but can’t get anything good! I hope whoever is thinking about living her in the future sees this and rethinks their choices living in this trashy, load, and too expensive apartment complex.

Resident of 5 years:
The neighborhood is nice, however others are inconsiderate. There are too many cars per one apartment, leading others in the building to park several buildings away from where they live. Some neighbors seem to think the entire space of the building is theirs to enjoy. Not sure why there is an entitlement to all shared spaces, but it’ll be nice if there was enforcement of neighborly consideration of others.
The apartments are decent, but need updating- air filter changes, windows, painting done, etc. A home is what you make it, so it’s okay to live in. The apartments are spacious, room to decorate and just live.
There are no pest problems so long as your neighbors are not a cause of a pest problem. Once a few people moved out, the pest didn’t come around as often, then not at all. So, it’s just up to if your neighbors are clean and considerate of others.
The leasing office has nice, prompt staff. There isn’t much of a need to visit the office often. They do keep you informed of the neighborhood. The maintenance is also prompt and courteous, however it’s just based on your personal experience.
It’s a gated community, but the neighbors break the gate often. It’s unexpected when the gate does close, so it’s somewhat understandable the neighbors without gate clickers drive through it.
Other than that, most days it’s quiet in the morning and afternoon. The trees help close off the neighborhood, gives a peaceful home feel to it.

I have lived in this condominium for 4 years. I am always very well attended to by the administration and the entire maintenance team. The cleaning of the condominium is very good. The downside is that despite being a closed condominium, the gates are always open.