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Reviews — 8
Worst doctors office ever! Slow services, cold bedside manner and absolutely zero follow through!!
My doctor scheduled me for a specialist. After waiting two months the doctors office said they accidentally scheduled me for the wrong specialist and would have my doctor reschedule a referral to the right specialist. After waiting a whole month to hear back from my doctor, I called to see what was going on and the receptionist said they have no idea what I’m talking about. Then they said there was no order for a referral to my specialist and said I will need to see a new doctor that replaced my old one with another month wait. This is the most unorganized healthcare facility and residency program anybody can go to for healthcare. I will not be coming back after being with them for three years.
They're not even real doctors just young kids dressing up playing make believe.
Dr. Yochum is my primary care physician. When he left DuQuoin, I followed him to Carbondale. A very kind and caring doctor and never in a rush. I have seen various student doctors in the facility when I need a doctor right away. Most are good but some not so good. Knowledgeable but lacking in personality! However, the best I've had is Dr Zubin Wala. He's very knowledgeable, very caring and concerned in my well being. He takes his time to answer any questions I might have. SIU Family Medicine is very fortunate to have this doctor on their staff.
I tried very hard for months to get refills of my basic meds that I've taken for years to no avail. I'm done. If you are looking for experienced medical staff to address your concerns promptly and effectively this isn't it. You will mostly get an answering service taking messages. And the staff servicing your appt will likely be someone new to the field of medicine. I don't have time to attend 25 appts just to get the meds I've been taking for years let alone my current concerns so I will be going elsewhere.
I recently switched my medical care to SIUC Family Medicine in Carbondale. I was a little wary because of some of the reviews here. It has been a totally positive experience for me so far. I have met with 3 of their providers with different specialties and was treated with respect and compassion each time. They listened, took time with me and exhibited a thorough knowledge of the whole person. I would highly recommend this clinic.
Seriously they're usually a decent company and I usually don't have any complaints from them besides my weight loss Dr needing to reschedule a lot. Today is December 27th right after Christmas weekend so they probably wanted to give their staff an actual working day off. It would have been nice to have a notice that wasn't posted to a door. There's no mention of it on their website, on the two phone numbers, and the first number I called didn't even mention or know that they were closed when I asked. Google also shows that they're open. Plus I've been taking the same meds for a year now, but they get really deny friendly if the pharmacy asks for refills and I'm in-between appointments
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