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Reviews — 8
The management here is stupid! It requires 30 dollars for garbage collection fee per month. But they collect the garbage around 00:00 and they will fine you if you do not put the garbage can back before 9 am. They will check it on time at 9. I collected at 9:10 and then receive the notification. The management told me it is a lesson to learn. If you cannot get up earlier than 9 am, do not live here.
I believe it is the best place to live in within the Baltimore city and county area.
Problems:
- I was referred here by a friend. She never got the referral money despite me providing all the info to front office thru email around move-in time.
- The life guard for the pool have been unprofessional. They (could be anyone from a contractor company) show up late frequently. We are talking about >1 hour late. They leave early too. The pool hours are already limited during summer time, so this was frustrating for many residents. Hopefully next summer it will get better.
- Sound proof is bad. If your neighbors talk loud, you will hear them. If they watch tv or just walks heavily, you will hear them.
Good parts:
- I like that you get assigned parking spots. This way people tend to park better because they are held accountable.
- Front desk is very friendly. They make you feel at home. The maintenance team is professional and very competent.
- the building is new (built in 2020).
- No pests so far.
- Love the trail in front of the apartment.
- I like the package/mail system. They have an Amazon locker in the lobby, and front desk will take any large items and store them there until you go and pick them up.
- the front desk puts in a lot of effort into bring the community together through events. In the summer we get free ice cream sometimes and now it’s Halloween, they went all out with the spooky decors and are hosting movies nights. I heard they have good events for Christmas as well.
Problems:
- I was referred here by a friend. She never got the referral money despite me providing all the info to front office thru email around move-in time.
- The life guard for the pool have been unprofessional. They (could be anyone from a contractor company) show up late frequently. We are talking about >1 hour late. They leave early too. The pool hours are already limited during summer time, so this was frustrating for many residents. Hopefully next summer it will get better.
- Sound proof is bad. If your neighbors talk loud, you will hear them. If they watch tv or just walks heavily, you will hear them.
Good parts:
- I like that you get assigned parking spots. This way people tend to park better because they are held accountable.
- Front desk is very friendly. They make you feel at home. The maintenance team is professional and very competent.
- the building is new (built in 2020).
- No pests so far.
- Love the trail in front of the apartment.
- I like the package/mail system. They have an Amazon locker in the lobby, and front desk will take any large items and store them there until you go and pick them up.
- the front desk puts in a lot of effort into bring the community together through events. In the summer we get free ice cream sometimes and now it’s Halloween, they went all out with the spooky decors and are hosting movies nights. I heard they have good events for Christmas as well.
We lived in the Woodberry for one year, and are very satisfied with this place.
For the room itself, it is nice and spacious with great natural light. Sometimes we could hear some noise from neighbors and outside of the apartment (mostly cars playing music) but most of the times it did not last long and did not affect our sleep. Our unit was right above the apartment gate, and I think more noise may be expected if you live in the rooms facing the main roads.
The public area of the apartment is beautifully decorated and has many amenities. We especially loved the huge gym. Also, we could see cleaning staff in the building every other day, so the public space is clean and well-maintained. Also, the garage is safe and convenient, and the assigned parking spot is usually at the floor level of your room.
The neighborhood is beautiful, quiet and safe. We could see lots of trees through out window, and we loved to take a walk in the lovely trail nearby.
The staff are friendly, helpful, and responsive. The management team held many fun events, and I especially loved the free ice cream😋
We moved out after one year because of personal reasons. No issues happened during the move-out process, and we received the security deposit about 40 days after moving out. We are very satisfied with the overall experience of living in the Woodberry, and our only complaint might be the curtains. It was kind of hard to get it up and stop in the place we wanted😂 Also, the curtain does not block the light much, so if you are sensitive to light, you may need an eyemask when sleeping.
All in all, we would highly recommend this place to everyone!
For the room itself, it is nice and spacious with great natural light. Sometimes we could hear some noise from neighbors and outside of the apartment (mostly cars playing music) but most of the times it did not last long and did not affect our sleep. Our unit was right above the apartment gate, and I think more noise may be expected if you live in the rooms facing the main roads.
The public area of the apartment is beautifully decorated and has many amenities. We especially loved the huge gym. Also, we could see cleaning staff in the building every other day, so the public space is clean and well-maintained. Also, the garage is safe and convenient, and the assigned parking spot is usually at the floor level of your room.
The neighborhood is beautiful, quiet and safe. We could see lots of trees through out window, and we loved to take a walk in the lovely trail nearby.
The staff are friendly, helpful, and responsive. The management team held many fun events, and I especially loved the free ice cream😋
We moved out after one year because of personal reasons. No issues happened during the move-out process, and we received the security deposit about 40 days after moving out. We are very satisfied with the overall experience of living in the Woodberry, and our only complaint might be the curtains. It was kind of hard to get it up and stop in the place we wanted😂 Also, the curtain does not block the light much, so if you are sensitive to light, you may need an eyemask when sleeping.
All in all, we would highly recommend this place to everyone!
My husband and lived here from September 2022 until September 2023. The property itself is beautiful and well up-kept. Nicely located near 83 and many trails for outdoorsy people. Parking for the most part was okay. Privacy and safety was hit or miss with the garage doors incessantly being broken and wide open. Management ON the property were helpful when issues arrived (for the most part), and also kind in general.
My main issue comes in with the move out process. It was quite disorganized and Dolben (the owners) as a company needs to streamline their processes better. We were off of the property, key cards/parking access returned with a forwarding address BEFORE October. It is now November 17th, 2023 and we have yet to receive back our deposit from the HQ. I’m not sure why it’s requiring more than a week for this process to occur but it is quite frustrating that we are in limbo, awaiting that delivery. Mind you, we already have our final balance sheet from the ON property management. However, for whatever odd reason… they are not allowed to send out deposit checks. Has to be from company HQ.
Additionally, for a 6 month period we would hear every single thing our upstairs neighbor did. It would sound like they were tossing tractors up into the air to land on the ground, for sport. All hours of the night! Noise is expected in an apartment situation, but theirs was more than anyone should expect in that setting.
We also had a small ant problem for about 2 months.
My main issue comes in with the move out process. It was quite disorganized and Dolben (the owners) as a company needs to streamline their processes better. We were off of the property, key cards/parking access returned with a forwarding address BEFORE October. It is now November 17th, 2023 and we have yet to receive back our deposit from the HQ. I’m not sure why it’s requiring more than a week for this process to occur but it is quite frustrating that we are in limbo, awaiting that delivery. Mind you, we already have our final balance sheet from the ON property management. However, for whatever odd reason… they are not allowed to send out deposit checks. Has to be from company HQ.
Additionally, for a 6 month period we would hear every single thing our upstairs neighbor did. It would sound like they were tossing tractors up into the air to land on the ground, for sport. All hours of the night! Noise is expected in an apartment situation, but theirs was more than anyone should expect in that setting.
We also had a small ant problem for about 2 months.
So... I was already a fan of this building. The apartments are more spacious than typical market. I have always had amazing interactions with all the staff from management to maintence. The location is awesome and I love feeling like I am in a treehouse.
Today really left a mark when we had a water main break and the office went and bought all of Baltimore's water. I am grateful for the staff and beautiful building to call home. Just renewed for year 3!
Finally, for the negative reviews...I tend to wonder what kind of entitled energy you may have brought. Respect begets respect...
Today really left a mark when we had a water main break and the office went and bought all of Baltimore's water. I am grateful for the staff and beautiful building to call home. Just renewed for year 3!
Finally, for the negative reviews...I tend to wonder what kind of entitled energy you may have brought. Respect begets respect...
I want to let everyone who is thinking of moving into this apartment know that this apartment may look very new and well equipped, but there are major problems with their management. My roommate and I moved out at the beginning of January, but as of yet, we have not received the deposit we paid when we moved in. Our check was told missed and cashed by someone else, I know it's not woodberry's fault for the first time, but after that whenever we contacted the office about the progress of this matter, they were very slow to respond and tried to pass the buck, with many different managers contacting us. Later, according to their request, my roommate notarized and paid for the shipping cost and sent the original to Office. After a very long time and after we sent several emails, they said they didn't receive the letter and may need us to notarize again. At this point I just want to say that they probably want to delay until we don't want the money back anymore and they always give me the feeling that they don't want to care about us after we move out. I highly recommend anyone who wants to move in here to consider it carefully.
This was the best place we lived in Baltimore. It was right next to the Jones Falls Expressway and took a short amount of time to get anywhere in town. The apartment is new and everything was very nice and updated inside. It was also right on the Jones Falls Trail, so it made taking walks, biking and hiking, super easy. Plus, in the summer there are wild raspberry bushes all over the place along the trail so bring your appetite.The management staff was fantastic. They knew every resident by their first name, were always helpful if you had a question, and were quick to address any maintenance issues. It was very safe since they had security on site at night and there is a large police station next door (visible from the rooftop deck). Picking up packages was super easy with Amazon lockers, or the staff would hold larger packages for you. The gym and pool were very nice. The amenities were exactly what you would expect at a luxury apartment. We had to leave Baltimore, but we still judge every other apartment against how great The Woodberry was!
