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Reviews — 8
I just want to give a huge shout out to Colleen for giving me & my family the best customer service and helping me pick out the best fixtures for my home. She was very nice, patient and professional; definitely will be shopping here often. Keep up the great work Colleen!! 😊
I am a PSW and was visiting a disabled client when he received a call from an employee of this store. I was shocked at the utter cruelty of the employee. Talking to him as if he was less than human. Shaming him for being on disability. Treating him like he didn't matter because the few essentials (dresser, lamp, microwave, etc.) were being paid for by a 3rd party. This store was getting the business. It shouldn't have mattered who was paying. The employee was insistent that my client go into the store despite the fact that delivery had been set up and paid for. My client can barely walk! The employee hung up on him more than once. I encouraged him to call the manager but he's the kind of person that despite being in tears after this call, refused to report the employee because her conduct was so egregious he was certain she would lose her job. I'm writing this review and not putting his name or the employee name in it to respect his wishes. To the best of my knowledge his items still haven't been delivered. Without the microwave his meal choices are extremely limited. BTW, my client spent thousands of hours volunteering building homes for Habitat. You should be ashamed!!!
In case part of your response is to try to deny this... I would swear an affidavit to what I heard. However I wouldn't need to because my client took the call on speakerphone and I started recording on my phone after hearing how this good, kind disabled man was being treated like he was less than human.
In case part of your response is to try to deny this... I would swear an affidavit to what I heard. However I wouldn't need to because my client took the call on speakerphone and I started recording on my phone after hearing how this good, kind disabled man was being treated like he was less than human.
Great place to find some interesting things at very reasonable prices. They have quite a large assortment of household products. The place is always clean and well organized and prices are marked clearly.
Employees that work there are also very friendly and helpful. I was completing my purchase very close to their closing time, but Julia and Matt who were at the counter still offered and wrapped several fragile items I had purchased in paper so I could carry them back safely without damaging them. That was above and beyond great customer service.
This store is definitely now definitely a preferred place for me to shop before I go to other hardware stores in the town.
Employees that work there are also very friendly and helpful. I was completing my purchase very close to their closing time, but Julia and Matt who were at the counter still offered and wrapped several fragile items I had purchased in paper so I could carry them back safely without damaging them. That was above and beyond great customer service.
This store is definitely now definitely a preferred place for me to shop before I go to other hardware stores in the town.
I was in your store on the weekend and found some items were priced almost as much as they would be as new. It’s not the first time I’ve seen this. I realize it’s hard to know what ever product is worth and how much it should be priced. But when the customer insists that a product in your store is selling for 3 dollars less than retail the clerk should listen and check the internet along with the customer. The clerk said she could not change the price. I was referring to a quart of paint/primer for $15.00 when you could buy it for $16.00 to $21.00 new and unmixed. I wanted to give your store the business but I walked out. I would have gladly paid $10.00 for it if given the chance. I found 2 cans of paint that were marked for $5.00 but the clerk said that someone just put that sticker on the can. I could have argued about getting it for $5 but I didn’t. Anyways take care.
Always find something awesome here every time I visit. I love that they have a bunch of odds and sods. Little bundles of markers, gift bags, lined paper, magazines, half packs of screws, etc. majority of thrift shops pass this stuff by and it continues on to our landfill… I appreciate that they take the time to put these items out to be saved.
Biggest ReStore I've ever been to! Great place to find a bargain and they have good deals on furniture, appliances, and more. They have an amazing well-organized media room that is filled to the brim with books, DVDs, games etc, and they also have a great selection of brand-new clothing. I love thrifting here for high-quality second-hand furniture as they get great items donated and there is always something unique and interesting to find. Staff and volunteers are always so attentive and lovely. A must-visit place in Lindsay if you love to thrift!
I hate to say it, but their prices are getting a little high. I saw a small metal tray today, nothing special, for $25! Should have been $5 at MOST. The furniture is also priced way too high for some items. Yes, thrifting is trendy, but don't forget that more and more people need to purchase secondhand these days because of financial hardship, not because of a trend. Inflation isn't an excuse for higher prices when you are a donation-based charity.
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