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Reviews — 8
One the receptions that takes the appointments is just so rude and had my daughter in tears a few times. this woman is just vile and has no business working with the public especially when vulnerable.
so many complaints from others too and all the surgery says it that shes worked there for a long time? that is no excuse for her behavior. My daughter was again in tears this morning after being ridiculed by her on the phone when trying to make an appointment. its just not on.
so many complaints from others too and all the surgery says it that shes worked there for a long time? that is no excuse for her behavior. My daughter was again in tears this morning after being ridiculed by her on the phone when trying to make an appointment. its just not on.
Discussing surgery, nasty patronising and bullying male Dr's that have no empathy, compassion or bedside manner. FAILED MASSIVELY, resulting in death of a loved one.
We have been lucky enough to move to Parklands which is our relatives surgery and have received fantastic support and service.
Thank you to all the team, especially the Practice Manager, Mandy, who is exceptional.
Thank you to all the team, especially the Practice Manager, Mandy, who is exceptional.
Called at 8:03 about son’s poorly eye. Seen nurse practitioner at 9, earlier than expected. Prescription written, diagnosis explained, knowlegeable lady as I did my research prior, everything made complete sense. Improved with antibiotic ointment within 24 hours. Completely how things should be. Thank you!
Difficult to get through by phone as they don’t have a queue system set up, instead you have to ring multiple times and pray they’re not engaged, seems like a poor decision considering how many people call at once. When you do finally get through your options for gps are limited as half of them are rude and you’re made to feel like you should’ve just stayed home and suffered, been visiting this practice for too long and have nothing but bad memories. It is very rare you get a good experience here.
My late husband lived with heart /lung disease 6yrs after being diagnosed.
. We relocated to this area three years ago . Going from being seen monthly by our previous doctors to nothing was disappointing to say the least.
Another chest infection is it .
See the nurse for antibiotics.
This happened last year 4 times and no one questioned it .
By October he went face to face to a receptionist asked to see a doctor.
Not a nurse . He finally got to see one .
And the question after explaining his symptoms what you like us to do “. !
Well a chest x ray would be good . I’ve asbestos on my lungs I’m getting worse I can’t breath I’m tired what would you say is wrong .
Ok a chest X-ray blood tests and wait for results .when it came back it was wait 6 weeks to repeat it see the difference .
In the mean time take these tablets .
He didn’t wait 6 weeks he was too unwell .
after going to same day emergency care at Kettering some three weeks later After taking. Meds advised by senior partner at the surgery for a cough that was day and night an d it didn’t work he was seen by a trainee doctor .
Who said he had fluid on his right lung
Sent him home with more antibiotics .
Asked to come back 4 days later .. another x ray and a respiratory trainee sent him home with a inhaler . !!
We have to wait 6 weeks to compare . We didn’t get to 6 weeks .
Back we went for another X-ray and Ct scan then fluid from his lungs then biopsy . Because he couldn’t breath and had lost8 kilos in weight by then .
Diagnosed with lung cancer on December 6th given two years to live .
He lived 35 days
I nursed him myself .
No help came from parklands .they didn’t know how bad he was . That’s their excuse .
Then when he died his death was certified by out of hours with “ your own doctors will be out tomorrow to verify him .
We waited and waited and waited .
It took from when they opened at 8 am to 3 in the Afternoon and three phone calls to send a nurse to do their dam job of telling me my husband was definitely dead …. Yes I know . He has Been here all night in my bed . Waiting on you .
. We relocated to this area three years ago . Going from being seen monthly by our previous doctors to nothing was disappointing to say the least.
Another chest infection is it .
See the nurse for antibiotics.
This happened last year 4 times and no one questioned it .
By October he went face to face to a receptionist asked to see a doctor.
Not a nurse . He finally got to see one .
And the question after explaining his symptoms what you like us to do “. !
Well a chest x ray would be good . I’ve asbestos on my lungs I’m getting worse I can’t breath I’m tired what would you say is wrong .
Ok a chest X-ray blood tests and wait for results .when it came back it was wait 6 weeks to repeat it see the difference .
In the mean time take these tablets .
He didn’t wait 6 weeks he was too unwell .
after going to same day emergency care at Kettering some three weeks later After taking. Meds advised by senior partner at the surgery for a cough that was day and night an d it didn’t work he was seen by a trainee doctor .
Who said he had fluid on his right lung
Sent him home with more antibiotics .
Asked to come back 4 days later .. another x ray and a respiratory trainee sent him home with a inhaler . !!
We have to wait 6 weeks to compare . We didn’t get to 6 weeks .
Back we went for another X-ray and Ct scan then fluid from his lungs then biopsy . Because he couldn’t breath and had lost8 kilos in weight by then .
Diagnosed with lung cancer on December 6th given two years to live .
He lived 35 days
I nursed him myself .
No help came from parklands .they didn’t know how bad he was . That’s their excuse .
Then when he died his death was certified by out of hours with “ your own doctors will be out tomorrow to verify him .
We waited and waited and waited .
It took from when they opened at 8 am to 3 in the Afternoon and three phone calls to send a nurse to do their dam job of telling me my husband was definitely dead …. Yes I know . He has Been here all night in my bed . Waiting on you .
I went to see Becky the Nurse Practitioner earlier this year. I had gone in concerned I could be wasting the staff valuable time -
A totally knowledgeable, empathetic and professional Nurse who was all that you’d want in a NP. Thank you and Congratulations the surgery are lucky to have you, Maggie
A totally knowledgeable, empathetic and professional Nurse who was all that you’d want in a NP. Thank you and Congratulations the surgery are lucky to have you, Maggie