Best Western Plus Lamplighter Inn & Conference Centre

Staff was friendly and the hotel was nice and clean. I was on a long drive and needed an overnight rest. The room was expensive and I just spent 6 or 7 hours there to get some good quick sleep before I hit the road again. The room was nice, the bed was firm and comfortable. It was pretty expensive but I was exhausted so I got a room. I've had better rooms for less but the room was in no way bad. I just felt it was over priced for my needs. The restaurant looked nice but was closed when I arrived and wasn't yet open at 4 am when I left. I saw families leaving the pool area when I arrived and the kids looked like they had a blast.

Back in June, my family came into town for my graduation. When we entered the lobby to check-in we were warmly greeted by the staff. As we were checking in, the manger who was standing close by noticed that we were 5 adults checking into one room. He came over and kindly offer to upgrade the room to a suite. He didn't have to do this of course, but we really appreciated this kind offer. It made their trip to London noteworthy. Thank you again to the manager who kindly upgraded us! Wonderful service like this will definitely have us stay at this hotel again.

We just got back from this place and had an amazing time with our two boys. The hotel itself is absolutely beautiful and the rooms are very clean. The swimming area feels like a mini-resort. The pool water was warm and it wasn’t too busy. The kids had a wonderful time on the water slide. The only part I wasn’t happy with was they didn’t allow life jackets for the kids on the water slide. As a result, when my son came down fast he went straight into the water as he has ASD and low muscle tone so he had a hard time getting up. We then had one adult wait at the bottom of the slide to keep things safe. There was a lifeguard on duty in the area but she needed to be alerted and just kind of sat there passively. The hot tub was really nice - we enjoyed it as a family. Several food options on site but a little pricey. Lots of restaurants and food options within a 5 min drive or less. We would definitely go back!

The hotel is a little dated but still super nice. We had the executive suite and it was wonderful for visiting with our friends who live in the area. The atrium is loud but beautiful. We did request some regular coffee pods that never showed up (our room only had decaffeinated pods) but other than that it was a great stay. The restaurant in the hotel was very good.

Beautiful hotel for the whole family. Pool was great but very busy. Twice the listed capacity of people in the hot tub. Water slide is good for 5-10 yrs. But all can have fun. Games room was a pleasant surprise for my kids. They also enjoyed the gym.

The rooms were nice, clean and had cozy beds. The restaurant was kid friendly and comfortable, food was good service was excellent. The pool was amazing! Best part of the whole trip, the kids loved it, it is a beautiful indoor pool and while busy was still very fun. Will definitely be returning!

This was one of the best times we had at a hotel. It is really set up well for everyone. Huge pool. Fast waterside. Kind staff. Everyone had a smile on their face while dealing with you. It was really well priced ( we went during the week) and they even have a table area to sit and play cards and games with the kids in the evening instead of being in the room. Pool was open until 10pm.