Starbucks

Blocked of restrooms with tables. No seating, no restroom but more than happy to take your money. Go elsewhere.

Now on August 5th, it’s pouring outside and they kicked everyone out because they have “grab and go policy”?! People with little kids had to leave and walk under the rain because they wouldn’t let people stay until the rain stops. I’m talking about people who bought coffee etc.. who paid for Starbucks products got kicked out. They warned everyone 3 times to leave and not stay in the cafe despite the thunderstorm outside. And the manager threatened to call the cops on this older guy who was there with his family because he refused to leave until the rain stops which btw noted on the water app that would stop in 7min and it did. HORRIBLE TERRIBLE BAD management. People put the situation in their social media. I will also email Starbucks corporate.

I work next to this Starbucks, so I stop in fairly regularly. I know several of the employees and have never had a bad experience with any of them. They are a strong and unified team of lovely humans that create a great atmosphere for everyone. The manager specifically, (Hi Ronnie!!) is a phenomenal person and incredible at her job. The drinks are always amazing and the food is out on time every time. Thanks for a fabulous space to grab my morning coffee and afternoon tea.

Super difficult to rate as they sold me a frozen Frappuccino (after a 15 minute wait) but had no straws - which nobody mentioned when they were taking my money.

Couldn’t actually consume what I bought as they filled the lid up with whipped cream so couldn’t even take that off to sip it.

Dumb people and pointless waste of money.

Attention all other Starbucks nationwide that don’t offer this:
The Old Port location in Portland, ME gives out FREE bags of old coffee grounds to use in your garden as compost. Already bagged up, just walk up and grab one. If I thought I’d have room, I would have crammed a bag or 2 of compost in my luggage before heading back home.
Every Starbucks should offer this!

We got coffee and stayed inside to drink it as it was pouring rain out. The tables were all dirty and 1/2 the tables and the window seats had no chairs/stools. While we were there another customer asked me if there was a restroom… I told her to ask the guy at the counter and usually you need a lock code, which the employee gave her. Before I left, I got up to use the restroom and asked the same employee if he could tell me the bathroom code (he was passing right by me). His reply was “I can’t help you” with a snotty smirk on his face and he continued out of the shop. When I went up to ask the girl behind the counter for the code, I told her I didn’t appreciate how rude the departing employee had been (he knew the code and couldn’t be bothered to tell me on his way out). Her reply was “he’s punched out so he’s not legally obligated to help me or be polite”. OMG…. Like common courtesy would have killed him or her??? I’m probably 30+ years older than they are; their behavior was absolutely unprofessional, disrespectful and just plain lazy. I used to run a bakery and cafe and would never have spoken to any customer like that, on or off the clock. If I did, I would have been fired on the spot. What ever happened to customer service? I usually find Starbucks employees to be friendly but these employees were just ignorant and indignant. Their management needs to do some serious customer relations training.

No complaints, great facilities, foood and drinks! What you’d expect from a Starbucks.