Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
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Reviews — 8
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The staff were kind and lovely. The sandwich was the best and full. I almost regretted it if I didn't drink coffee. Both coffee and bread are excellent.
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The staff is incapable of doing their job. We started ordering at the kiosk, but our gift card wasn’t working there so we had to go to the person cash desk. We ordered a salad and a sandwich, the gift card wasn’t working again (why do you have the option to put your card in your account when you really can’t use it online). We paid cash and after that we got 2 sandwiches, explaining that this is what we ordered, when in fact it was not. A little more customer oriented staff wouldn’t hurt. I love Panera bread, but this one doesn’t really exceed my expectations, or even close to them.
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Staff is okay but manager should be changed. Food is $85 for a family of 3 my god.
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The manager and his staff are amazing polite and incredibly efficient !! Thank you !
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Found insect in food I recommend not going there anymore.
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The food is decent, but, the pastries aren’t fresh. The riverhead location is better. I only recommend this location if you’re in the commons plaza and want a quick bite to eat.
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So happy with the customer service the manager was very humbled. Not many people are this way. I had a good experience
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