Local Guides World
Polished quarters in an upmarket lodging featuring a spa, plus Italian, Spanish and Japanese dining.
Photos — 79
Reviews — 8
The entirety of the staff were excellent - knowledgeable, personable, and kind. The lobby, bar, courtyard, and exterior are beautiful and cozy.
So, why only two stars? Because I feel deceived. The room we were given was in their obviously older wing of the hotel - it didn’t match any photos shown anywhere, by any means. It was old, unclean (not that it wasn’t swept, but dirty since the fixtures and items in the room were old and needed obvious maintenance), and insecure (the window which opened basically to ground level didn’t latch properly and often fell off its hinges - and no, I am not, unfortunately, making this up). The list of little annoyances, like no outlet in the bathroom, needing access stairs to access an elevator?, and the chrome cast not working (we called and no one ever came to help until the next day when we asked again), add up to a litany of borderline unacceptable policies at a standard hotel, but for what this hotel is billed as, it is outright deceiving customers that are put into the “old wing” of the hotel.
I would not recommend anyone stay here. There are many better places in Copenhagen at a comparable cost.
So, why only two stars? Because I feel deceived. The room we were given was in their obviously older wing of the hotel - it didn’t match any photos shown anywhere, by any means. It was old, unclean (not that it wasn’t swept, but dirty since the fixtures and items in the room were old and needed obvious maintenance), and insecure (the window which opened basically to ground level didn’t latch properly and often fell off its hinges - and no, I am not, unfortunately, making this up). The list of little annoyances, like no outlet in the bathroom, needing access stairs to access an elevator?, and the chrome cast not working (we called and no one ever came to help until the next day when we asked again), add up to a litany of borderline unacceptable policies at a standard hotel, but for what this hotel is billed as, it is outright deceiving customers that are put into the “old wing” of the hotel.
I would not recommend anyone stay here. There are many better places in Copenhagen at a comparable cost.
The Hotel Kong Arthur is beautifully decorated and manicured, with many great places to lounge and beautiful design. The staff was pleasant and the room was comfortable and spacious. The bathroom could use an update relative to the rest of the hotel, but still a definite recommend.
I liked the room visually and breakfast was super. Cleaning team is fantastic! Room was super clean and they had made a funny note. Air quality is not the best and also noise from outside & other rooms can be heard. Water splashing from shower and washbasing tab easily all over. But was cozy stay for one night.
The service at the Kong Arthur is perfect! The staff were super friendly and helpful. The lobby and bad areas were beautifully laid out and the couches and other seating areas were very comfortable.
They have an area to store luggage while you wait for check in, but it’s self service and everyone staying there has the code to get in and out. It was awkward and warm and we would have preferred staff help. The location was excellent - close enough to tourist attractions, but out of the way of all the tourists. We were able to walk everywhere we wanted to go.
Where this hotel loses points are the rooms. The bed is okay, but the pillows and bedding are strange. The pillows were lumpy and we had neck pains when waking up. The bed is simple and okay, but not consistent with the rest or the hotel. The bathrooms are awkward and water from the shower get everywhere, including all over the toilet - which was surprising as the pressure is TERRIBLE. I get that they are an eco-hotel, but it took twice as long to shower.
The rooms were quite warm and stuffy with the windows closed. Opening the windows let a flood of light and noise in. We would not stay here again.
They have an area to store luggage while you wait for check in, but it’s self service and everyone staying there has the code to get in and out. It was awkward and warm and we would have preferred staff help. The location was excellent - close enough to tourist attractions, but out of the way of all the tourists. We were able to walk everywhere we wanted to go.
Where this hotel loses points are the rooms. The bed is okay, but the pillows and bedding are strange. The pillows were lumpy and we had neck pains when waking up. The bed is simple and okay, but not consistent with the rest or the hotel. The bathrooms are awkward and water from the shower get everywhere, including all over the toilet - which was surprising as the pressure is TERRIBLE. I get that they are an eco-hotel, but it took twice as long to shower.
The rooms were quite warm and stuffy with the windows closed. Opening the windows let a flood of light and noise in. We would not stay here again.
We really enjoyed our stay, the bed was very comfortable, shower was good and the hotel has a nice vibe. The room was a good size. It was warm but had a big fan and 2 windows that could be opened wide, so it was fine. The lobby is a nice place to chill out with great coffees and nice drinks. The cozy hour in the evening is a nice extra with a free first drink and the staff are all lovely!
It was… okay. There were definitely issues though - The rooms are super hot with no air con, one day they didn’t replace our towels and when we rang to ask why they said they’d run out of big towels (!). The doors slam and the walls vibrate at night. There’s a few comments in the reviews too about the windows not closing correctly, which is also right.
Also, the “wet room” shower is mad, you just spray water everywhere and end up having to use the wiper for the floors. Totally impractical!
The location is great and the staff were super nice, but overall I probably wouldn’t recommend staying here :(
Also, the “wet room” shower is mad, you just spray water everywhere and end up having to use the wiper for the floors. Totally impractical!
The location is great and the staff were super nice, but overall I probably wouldn’t recommend staying here :(
The location was awesome and the common areas were lovely. There is a food hall and metro station a few blocks away. We rented bikes from the hotel, which was an easy process. It would have been nice if they were included. We enjoyed the cosy hour each afternoon. Everyone was friendly and helpful. The luggage room is disorganized and any guest has access, so we did not feel safe leaving our luggage and sat down until our room was ready. The shower water gets everywhere in the bathroom, but the rooms were nice overall. *We did request an updated room.*. We loved the two twin duvets and might implement that at home! We requested a taxi when leaving and waited a little while. We were told it is hard to get taxis on a Wednesday, so we walked to the metro to go to the airport. This was relatively easy, but we would have ordered a taxi ahead of time if we had known! Thank you for a great experience overall. Probably our favorite hotel out of the 4 we stayed in this trip!
